ADMITTING CLERK (PT-PM)

Dameron-Hospital; Stockton (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Dameron-Hospital in Stockton, CA is seeking an Admissions Clerk to support pre-admission and admission processes for inpatients and outpatients. The role focuses on accurate data collection, patient education on hospital policies, and efficient registration in a busy facility.

The position requires strong communication, typing speed, and basic computer skills, with preferred hospital clerical experience and familiarity with medical terminology. Union position with evening shifts.

Qualifications

• High school diploma or equivalent preferred; office skills program preferred.
• 5 years of clerical hospital experience preferred.
• Good oral and written communication skills.
• Typing speed of at least 35 words per minute preferred.
• Minimum 1 year of computer knowledge.
• Medical terminology preferred.

Responsibilities

• Accept admissions reservations and complete registration forms accurately and timely.
• Explain hospital policies regarding deposits, insurance benefits, parking, items and visitation.
• Collect deposits to meet deductibles, co-insurance and/or co-pay when appropriate.
• Provide information on Patients' Rights, Advanced Directives and HIPAA.
• Arrange safekeeping and return of patient valuables.
• Prepare patient ID bands and arrange escort to the applicable unit.
• Communicate with patients and families with appropriate age-based approaches.
• Operate department equipment competently (copier, fax, computer, scanner, printers).
• Keep supervisor informed of unresolved situations and unusual occurrences.
• Communicate with the public professionally and maintain accuracy in fast-paced settings.
• Decipher basic insurance coverages and coordinate with insurance verifier.

Skills

Oral communication

Written communication

Typing 35 wpm

Computer knowledge

Medical terminology

Clerical experience

Education

High school diploma

Office skills program

Job description

POSITION SUMMARY:Responsibilities include but are not limited to arranges for the efficient and orderly pre-admission and/or admission of Inpatients and Outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. Must be able to perform jobs in all patient care and operational areas subject to reasonable accommodations. This is a union position.ESSENTIAL JOB FUNCTIONS:Accepts reservations for scheduled, direct, and emergency admissions and completes registration forms timely, efficiently and accurately.Explains hospital policies regarding deposits, insurance benefits, parking, personal items, and visitation. Collects monies for deposits to meet deductibles, co-insurance and/or co-pay when appropriateProvides information regarding Patients' Rights, Advanced Directives and HIPAA.Arranges for the safekeeping and return of patient's valuables.Prepares patient identification band, provides information regarding compliance mandates and obtains necessary signatures and arranges for escort of patients to applicable unit.Recognizes and adjusts communication approach based on age of patient and/or family members.Demonstrates competency in the use of department equipment, i.e., copy machine, facsimile machine, computer, scanner and various printers.Keeps the Director and/or Supervisor apprised of unresolved situations and unusual occurrences.Demonstrates the ability to communicate with the public in a professional manner. Demonstrates the ability to be prompt, efficient, and capable of working in a fast-paced atmosphere without compromising accuracy of work. Must be able to handle difficult situations with tact.Demonstrates the ability to decipher basic insurance coverages and communicate closely with insurance verifier regarding any unusual situations.Enhances professional growth and development through participation in educational programs, in-services meetings and workshops. Attends all mandatory in-services. Regularly attends staff meetings. Completes mandatory department specific training requirements.Details: FTE: 1.0 (8-HR Shifts) - PM (2:45PM-11:15PM)Holiday Schedule: A or BEducation:High school graduate or equivalent preferred. Completion of Office Skill educational program preferred.Experience:5 years’ experience in a clerical hospital setting preferred.Good oral and written communication skills.Accurately typing at least 35 words per minute preferred.Minimum of one (1) year computer knowledge.Medical terminology preferred.Licenses/Certificates:None