Admitting Clerk - PT (20 hours weekly)

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive Pay

Medical, Dental, Vision, and Life Ins.

Paid Time Off (PTO)

Extended Illness Bank (EIB)

Matching 401(k)

Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job summary

Mountain View Regional Medical Center in Las Cruces, NM is seeking a part-time Admitting Clerk to support the Admitting department at the 4311 E Lohman Ave location. This role handles patient registration, insurance verification, and financial counseling with a focus on accuracy and customer service.

The position offers a 20-hour weekly day shift with weekend and holiday rotation, competitive pay, and a benefits package including medical, dental, vision, life insurance, PTO, and retirement

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients accurately in the registration system.
• Verifies insurance coverage for correct billing.
• Reviews legal and financial documents with patients.
• Counsels self-pay patients on costs and options.
• Maintains patient identification and confidentiality.
• Manages multi-line phone system and messages.
• Supports emergency codes and safety procedures.
• Ensures timely communication with departments regarding arrivals.
• Assists with bed assignments and coordination.
• Maintains attendance and compliance with policies.

Skills

Interpersonal communication

Customer service

Public relations

Healthcare setting knowledge

Tools

Electronic registration system

Job description

Seeking a part-time Admitting Clerk to support our Admitting department at Mountain View Regional Medical Center, located at 4311 E Lohman Ave, Las Cruces, NM.

Day shift: to work 20 hours weekly. Rotate weekends and holidays as needed.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What we Offer:

Competitive Pay

Medical, Dental, Vision, and Life Insurance

Generous Paid Time Off (PTO)

Extended Illness Bank (EIB)

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.