Admitting Clerk-Monday, Friday and Saturday

1910 Cooley Dickinson Hospital, Inc.; United States; On-site; USD 24,000 - 35,000; Part time

Job summary

Mass General Brigham is seeking an Admissions Assistant to greet patients, collect information, and assist with the admissions process. The role focuses on accurate data entry into the EHR and ensuring all required forms are completed.

You will work onsite and support patients and families throughout the admission experience. Applicants should have strong communication skills, attention to detail, and experience with healthcare or customer service.

Qualifications

• High school diploma or equivalent required.
• Healthcare or customer service experience preferred.
• 1-2 years of relevant experience preferred.

Responsibilities

• Greet patients and visitors and collect personal/medical information.
• Enter data into the EHR system accurately.
• Assist with admissions paperwork and consent forms.
• Communicate admissions process details to patients and families.
• Ensure HIPAA compliance and patient confidentiality.
• Perform other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Attention to detail

EHR familiarity

Discretion with sensitive information

Education

High School Diploma or Equivalent

Job description

Site

Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: Monday & Friday 9:45am - 5:15pm and Saturday 8:00am - 2:00pm. Responsible for greeting patients, collect their information, and assist them with the admissions process. This role will ensure that patient data is recorded accurately and that all necessary paperwork and consent forms are completed.

Qualifications

• High School Diploma or Equivalent
• Experience in a healthcare or customer service role
• 1-2 years preferred

Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.
• Strong attention to detail and accuracy in entering patient information and maintaining records.
• Familiarity with electronic health records (EHR) systems and basic computer proficiency.
• Empathy and compassion to provide a welcoming and caring environment for patients and their families.
• Ability to handle confidential and sensitive information with discretion and professionalism.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Additional Job Details

Schedule: Monday & Friday 9:45am - 5:15pm and Saturday 8:00am - 2:00pm

Essential Functions

• Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system.
• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.
• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.
• Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines.
• Performs other duties as assigned
• Complies with all policies and standards

Working Conditions and Compensation

• Remote Type: Onsite
• Work Location: 30 Locust Street
• Scheduled Weekly Hours: 24
• Employee Type: Regular
• Work Shift Day (United States of America)
• Pay Range: $17.71 - $25.28/Hourly
• Grade: 2
• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Equal Employment Opportunity Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.