Admitting Clerk ER - FT Nights (Sun thru Wed)

Mountain View Regional; Las Cruces (NM); Presencial; USD 19 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Extended Illness Bank

401(k) Matching

Career Advancement

Rewards Program

Employee Discounts

Resumo da oferta

Mountain View Regional Medical Center in Las Cruces, NM seeks a full-time ER Admitting Clerk to support the Admitting department. Night shifts run Sunday through Tuesday 6:00 pm–6:00 am and Wednesday 6:00 pm–12:00 am.

The role involves patient registration, insurance verification, financial counseling, and maintaining compliance with facility policies. A friendly, detail-oriented professional with strong communication is needed to ensure accurate, timely admissions.

Qualificações

• 0-2 years in admissions or customer service required.
• 1-2 years in a healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information.

Responsabilidades

• Registers patients accurately in the registration system.
• Verifies insurance coverage and plan codes for billing.
• Explains legal/financial documents to patients and families.
• Counsels self-pay patients on costs and options.
• Logs valuables and places patient armbands for ID accuracy.
• Notifies departments of arrivals and follows up on delays.

Conhecimentos

Customer service

Interpersonal skills

Communication

Attention to detail

Ferramentas

Registration system

Descrição da oferta de emprego

Seeking a full-time ER Admitting Clerk to support our Admitting department at Mountain View Regional Medical Center, located at 4311 E Lohman Ave, Las Cruces, NM.

Night shift: Sunday through Tuesday from 6:00 pm - 6:00 am and Wednesday 6:00 pm - 12:00 am.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What we Offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Generous Paid Time Off (PTO)
• Extended Illness Bank (EIB)
• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.