Admitting Clerk

Kaiser Permanente; San Diego (CA); On-site; USD 40,000 - 47,000; Full time

Job summary

Kaiser Permanente in San Diego seeks an Admitting Clerk to verify insurance eligibility, collect deposits, and prepare patient information for admission. You will interview patients or representatives to obtain required data and explain hospital rules, assisting with form completion and data entry into the system.

Under indirect supervision, you will assign rooms, coordinate with nursing on bed availability, maintain daily census, and support patient transfers while upholding KP policies and

Qualifications

• One year general office or medical office experience.
• Typing 30 WPM.
• Knowledge of Medical Terminology and ability to pass a standard test.
• Good verbal and written communication skills.
• Ability to work quickly and accurately with interruptions.

Responsibilities

• Verify insurance eligibility and obtain authorizations/pre-certifications.
• Interview patients or representatives to obtain demographic and financial information.
• Explain hospital rules and assist with required forms.
• Enter information into computer systems and distribute documents to departments.
• Collect deposits, co-pays and valuables and prepare admission paperwork.
• Assign patient rooms and coordinate bed assignments with nursing.
• Maintain bed tracking and daily census reports; notify physicians of arrivals.
• Provide patient information and support transfers as needed.

Skills

Typing 30 WPM

Medical Terminology

Verbal communication

Office/medical office experience

Job description

Job Summary

Under indirect supervision, verifies insurance eligibility, interviews patients or their representatives to obtain demographic and financial information, records information required for admission. Explains hospital rules and regulations assists patients in completion of required forms; enters information into computer system and distributes documents to appropriate departments. Collects deposits, collects and disburses valuables, collects patient medications, provides patient information and assigns patient rooms.

• This description is for recruitment posting purposes only. It has not received full HR review and approval.


• Upholds KPs Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.


• Makes necessary pre-admission arrangements such as sorting diagnostic forms, charts, doctors orders and collating information prior to patients admission; follows-up on delinquent reports as necessary.


• Verifies insurance eligibility and obtains authorizations/ pre-certifications.


• Screens patients and makes referrals to appropriate departments.


• Interviews incoming patients or their representatives to obtain required information and necessary signatures and explains hospital regulations and policies.


• Collects/informs patients/representatives of required co-payments/deposits.


• Completes proper admission forms and prepares patient armbands.


• Makes bed assignments in coordination w/ nursing based on diagnosis and available accommodations.


• Maintains bed tracking system for assigned and vacant beds (nights and weekends).


• Prepares necessary documentation and facilitates communication for patient transfers to/from other facilities.


• Escorts or arranges for escort of patients to assigned room or area.


• Notifies nursing stations of special requirements prescribed by physicians such as bed traction equipment, bed boards, special care, etc.


• Takes instructions from outside facility regarding special equipment/bed requirements.


• Generates and distributes daily census reports.


• Informs physician patient is arriving.


• Secures and releases valuables to patients.


• Performs quality assurance functions in support of established desk quality program.


• KP SERVICE STANDARDS: Follows established service standards as set forth in LMP ABCs. That is, Take Initiative, Take Responsibility, Take Care and Take Pride.


• Demonstrate compliance in all above four (4) areas.


• Examples: Make a positive first impression, protect patient privacy and confidentiality, assume ownership, resolve conflict, show respect, maintain your environment and support your team.


• Performs other related duties as required.

Job Summary

Under indirect supervision, verifies insurance eligibility, interviews patients or their representatives to obtain demographic and financial information, records information required for admission. Explains hospital rules and regulations assists patients in completion of required forms; enters information into computer system and distributes documents to appropriate departments. Collects deposits, collects and disburses valuables, collects patient medications, provides patient information and assigns patient rooms.

Essential Responsibilities

• This description is for recruitment posting purposes only. It has not received full HR review and approval.


• Upholds KPs Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.


• Makes necessary pre-admission arrangements such as sorting diagnostic forms, charts, doctors orders and collating information prior to patients admission; follows-up on delinquent reports as necessary.


• Verifies insurance eligibility and obtains authorizations/ pre-certifications.


• Screens patients and makes referrals to appropriate departments.


• Interviews incoming patients or their representatives to obtain required information and necessary signatures and explains hospital regulations and policies.


• Collects/informs patients/representatives of required co-payments/deposits.


• Completes proper admission forms and prepares patient armbands.


• Makes bed assignments in coordination w/ nursing based on diagnosis and available accommodations.


• Maintains bed tracking system for assigned and vacant beds (nights and weekends).


• Prepares necessary documentation and facilitates communication for patient transfers to/from other facilities.


• Escorts or arranges for escort of patients to assigned room or area.


• Notifies nursing stations of special requirements prescribed by physicians such as bed traction equipment, bed boards, special care, etc.


• Takes instructions from outside facility regarding special equipment/bed requirements.


• Generates and distributes daily census reports.


• Informs physician patient is arriving.


• Handles patient medications upon admission.


• Secures and releases valuables to patients.


• Performs decedent affairs functions as appropriate.


• Provides patient information.


• Performs quality assurance functions in support of established desk quality program.


• KP SERVICE STANDARDS: Follows established service standards as set forth in LMP ABCs. That is, Take Initiative, Take Responsibility, Take Care and Take Pride.


• Demonstrate compliance in all above four (4) areas.


• Examples: Make a positive first impression, protect patient privacy and confidentiality, assume ownership, resolve conflict, show respect, maintain your environment and support your team.


• Performs other related duties as required.

Basic Qualifications

• One (1) year general office or medical office experience.


• Typing 30 WPM.


• Knowledge of Medical Terminology and must be able to pass standardized test.


• Must have good verbal and communication skills.


• Ability to work rapidly and accurately with phone, personnel and patient interruptions.


• Proficient in Medical Terminology and ability to pass standardized test.


• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• N/A

License, Certification, Registration

• N/A

Additional Requirements

• N/A

Preferred Qualifications

• - One (1) year hospital admitting experience preferred.


• - Cash collection experience preferred.


• - CRT experience preferred.


• - Ability to demonstrate good mathematical skills preferred.


• - Must read, write and speak English fluently, bilingual preferred.

Notes

• Travels to San Diego Medical Center, Garfield Specialty Center, San Marcos Specialty Center, Otay Mesa Specialty Center, and Zion Medical Center, SMMC

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Job Duties

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.


• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.


• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

Primary Location:California,San Diego,Zion Medical Center

Scheduled Weekly Hours:1

Shift:Variable

Workdays:Sun, Mon, Tue, Wed, Thu, Fri, Sat

Working Hours Start:12:01 AM

Working Hours End:11:59 PM

Job Schedule:Call-in/On-Call

Job Type:Standard

Worker Location:Onsite

Employee Status:Regular

Employee Group/Union Affiliation:B09|OPEIU|Local 30

Job Level:Entry Level

Department:ZION MEDICAL CENTER - Admitting - 0801

Pay Range:$29.26 - $34.2 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel:Yes, 75 % of the Time

Work Setting:Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.