Admissions Trainer

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis, TN, seeks a Training Specialist for the Admission Department. The role plans and establishes training programs, performs needs analyses, and delivers targeted instruction across shifts.

Strong communication, organizational, and team-building skills are essential for success. Responsibilities include program design, conducting customized sessions, and supporting QA by monitoring performance.

Qualifications

• Strong communication, organizational, technical, and team-building skills.
• Experience in HIM, Business Office, Registration or Insurance environments.
• Proficiency in Microsoft Word and Excel required.

Responsibilities

• Plan and establish training programs based on needs-analysis and department objectives.
• Conduct customized training programs for personnel.
• Assist in the quality assurance program by monitoring employee performance against standards.
• Manage administrative responsibilities for training classes.
• Complete assigned goals.

Skills

Training planning

Needs analysis

Training delivery

Communication

Team building

MS Word

MS Excel

Education

Associate degree or two years of college

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Job Summary

Plan and establish training programs for admission department. Perform training needs analysis, design and conduct training programs, and conduct follow-up evaluations. Candidates must possess strong communication, technical, organizational, and team building skills. Work schedule must be flexible to accommodate all three shifts. Position is accountable to admission department director. Responsible for eight (8) hour day shift, five (5) days per week; and subject to overtime as required.

Job Responsibilities

• Plan and establish training programs based upon a needs-analysis and department objectives.
• Conduct customized training programs for personnel.
• Assist in the quality assurance program by monitoring employee performance according to performance standard.
• Manage administrative responsibilities for training classes.
• Completes assigned goals.

Experience

Minimum Required: HIM, Business Office, Registration or Insurance experience

Education

Minimum Required: associate degree or two years of college completed.

Special Skills

Minimum Required: Proficient in Microsoft Word and Excel; strong communication; organizational, technical, and team building skills