Admissions Therapist

Paradigm Treatment Centers; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with 4% match

PTO

Job summary

Paradigm Treatment Centers is seeking an Admissions Therapist to conduct clinical intake interviews and assess applicants for admission. You will act as the bridge between prospective clients, families, and internal clinical teams, guiding admissions and ensuring a smooth transition into care.

The role requires strong clinical assessment skills, experience in behavioral health, and the ability to coordinate with multidisciplinary teams. Evening/weekend availability may be required.

Qualifications

• Licensed MH professional or eligible for licensure.
• Clinical admissions experience required.
• Strong communication and collaboration skills.

Responsibilities

• Conduct comprehensive intake assessments, including clinical, psychological, and risk evaluations.
• Determine eligibility and appropriateness for admission based on program criteria and clinical judgment.
• Meet with prospective clients and families in person, by phone, or via telehealth to explain treatment options, policies, and program expectations.
• Collaborate with multidisciplinary clinical teams to review cases and make admission determinations.
• Prepare, maintain, and manage all intake-related documentation, including assessment reports, intake summaries, and admission paperwork.
• Provide referrals and alternative resources when the program is not clinically appropriate or is at capacity.

Skills

Licensed MH professional

Clinical admissions

CRM systems

Tools

CRM platforms

Intake software

Job description

Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas.

Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives.

As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters.

Job Summary

The Admissions Therapist is responsible for conducting clinical assessments, providing therapeutic intake interviews, and facilitating the admission of new clients into the program. This role serves as a critical bridge between prospective clients, families, and internal clinical teams—guiding individuals through the intake process, evaluating clinical appropriateness, and ensuring a smooth and supportive transition into care.

Responsibilities

• Conduct comprehensive intake assessments, including clinical, psychological, and risk evaluations.
• Determine eligibility and appropriateness for admission based on program criteria and clinical judgment.
• Meet with prospective clients and families in person, by phone, or via telehealth to explain treatment options, policies, and program expectations.
• Collaborate with multidisciplinary clinical teams to review cases and make admission determinations.
• Prepare, maintain, and manage all intake-related documentation, including assessment reports, intake summaries, and admission paperwork.
• Provide referrals and alternative resources when the program is not clinically appropriate or is at capacity.
• Maintain confidentiality and ensure compliance with all regulatory, licensing, and accreditation standards.
• Participate in admissions committees or case review meetings as required.
• Follow up with pending admissions to answer questions and assist with logistics such as scheduling and insurance coordination.
• Provide crisis intervention and clinical support as needed during the intake process.
• Collaborate with outreach, marketing, and referral partners to support referral development and admissions growth.
• Track and report admissions metrics (e.g., conversion rates, no-shows, demographics) and assist in improving admissions workflows.

Qualifications

• Licensed mental health professional (LCSW, LMFT, LPC, Psychologist) or eligible for licensure.
• Clinical experience in behavioral health specialties such as mental health, substance use, or trauma.
• Previous experience in clinical admissions, call center environments, or customer service required.
• Strong clinical assessment, diagnostic, and decision-making skills.
• Excellent communication skills with the ability to support clients and families during emotionally sensitive situations.
• Ability to work collaboratively with multidisciplinary clinical and administrative teams.
• Strong organizational skills and attention to detail.
• Flexibility in schedule, including availability for evenings and/or weekends as needed.
• Experience working with youth and families in behavioral health, residential treatment, or substance use recovery settings.
• Knowledge of mental and behavioral health systems of care.
• Familiarity with CRM platforms or admissions tracking systems.

Salary Range

$70,000 - $75,000 USD

• Comprehensive benefits package: medical, dental, and vision.
• 401k with 4% match.
• Paid Time Off Programs including vacation, holidays, and illness.

For Direct Care roles:

• Chef made meals onsite.
• Professional trainings provided for development; continuing education assistance for clinicians.
• Supportive clinical supervision and professional development.

Altior Healthcare is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

The schedule for this position would be Wednesday - Saturday from 8:00 AM to 6:30 PM PST. Is this a schedule type that would work for you? *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Paradigm Treatment Centers’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

• A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in U.S. military, ground, naval or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.