Admissions Team Member

Great Escape and Great Escape Lodge; Town of Queensbury (NY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

DailyPay

Paid training

Flexible scheduling

Free admission to Six Flags parks

Free tickets for friends and family

Discounts on passes, food, and merch

Advancement opportunities

Exclusive employee events

Job summary

The Great Escape Resort in Queensbury, NY is hiring Admissions Team Members to represent Six Flags outcomes in customer service excellence. You will welcome guests, assist with day tickets, season passes and memberships, and upsell add-ons while processing sales at the POS.

You will work as part of the Admissions and Operations teams in a fast-paced, guest-focused environment. Qualifications include the ability to stand or walk for long periods, strong English communication, and availability to

Qualifications

• Must be able to sit, stand, or walk for long periods.
• English language communication required, including reading, speaking and understanding.
• Ability to actively communicate with large groups of Guests.
• Availability to work nights and weekends per labor laws and guidelines.

Responsibilities

• Assist Guests with the purchase of Day tickets, Season passes and Memberships.
• Greet and interact with guests at Admissions location.
• Upsell Season Passes, Memberships and associated add-ons.
• Process Season Passes and Memberships.
• Assist Guests through turnstile area after ensuring proper admission.
• Assist guests through exit turnstile and issue a return stamp, while not allowing entry at that location.
• Perform sales using the POS system in place.
• Comply with all Six Flags policies and procedures.
• Operate in a safe manner.
• Be an active team member of the Operations Division and the Admissions Department.
• Maintain a clean and safe environment for guests and team members.
• Follow all delegated tasks assigned by Admissions Management or as stated in the Operations SOPs.
• Follow all aspects of The Six Flags Mantra: Friendly, Clean, Fast, Safe Service.
• Perform other incidental and related duties as required and assigned.

Skills

Stamina

English communication

Public speaking

Flexible hours

Job description

Admissions Team Members are Six Flags representation of excellence in customer service, by being that friendly, outgoing, customer-oriented team member. Admissions Team Members are responsible for upholding the Six Flags standards of service, by assisting guests with sales, entering and exiting the park and answering questions/inquiries, thus ensuring the best possible guest experience.

Overview: Admissions Team Members are Six Flags representation of excellence in customer service, by being that friendly, outgoing, customer-oriented team member. Admissions Team Members are responsible for upholding the Six Flags standards of service, by assisting guests with sales, entering and exiting the park and answering questions/inquiries, thus ensuring the best possible guest experience.

Responsibilities

What You Will Be Doing

• Assist Guests with the purchase of Day tickets, Season passes and Memberships
• Greet and interact with the guests as they pass through your assigned Admissions location
• UPSELL Season Passes, Memberships and associated add-ons
• Process Season Passes and Memberships
• Assist Guests through turnstile area after ensuring proper admission has been received
• Assist guests through exit turnstile and issue a return stamp, while not allowing entry at that location
• Perform sales using the Point of Sale (POS) system in place

How You Will Do It

• Comply with all Six Flags policies and procedures
• Operate in a safe manner
• Willfully perform duties in any department at The Great Escape Resort when necessary
• Be an active team member of the Operations Division and the Admissions Department
• Maintain a clean and safe environment for guests and team members
• Follow all delegated tasks assigned by Admissions Management or as stated in the Operations Standard Operating Procedures
• Perform and comply with functions learned in Discovery, Admissions Training and World Class Service Training
• Follow all aspects of The Six Flags Mantra: Friendly, Clean, Fast, Safe Service
• Perform other incidental and related duties as required and assigned

Why work with us?

• Pay Rate:$15.50/hr
• Flexible scheduling - work as little or as much as you want
• Paid training
• DailyPay - work today, get paid tomorrow
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more

Qualifications

What You Will Need

• Must be able to sit, stand, or walk for long periods of time
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Ability to actively communicate with large groups of Guests
• Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines