Admissions Supervisor

Baptist; Jackson (MS); On-site; USD 48,000 - 64,000; Full time

Job summary

Baptist Hospital seeks a supervisor to manage admitting personnel and ensure compliant admission processes across assigned areas. The role involves leadership, budget awareness, and adherence to policies, while guiding decentralized teams under the Admitting Manager.

The position emphasizes service-first behavior, process improvement, and upholding patient satisfaction standards set by Administration.

Qualifications

• Previous admitting experience or physician office experience.
• CHAA or CPAR on hire.
• Able to write and communicate on a high school level.

Responsibilities

• Responsible for management of admission personnel in assigned areas. Acts as support/consultant personnel to decentralized admission areas with and under direction of Admitting Manager.
• Provides leadership through facilitating BMH visions/values through personal example and interaction with staff.
• Maintains budget and identifies opportunities for cost reduction, enhance profitability and optimal resource utilization.
• Demonstrates Service First characteristics to all. Sets example for department and other hospital personnel.
• Performs related accountabilities/responsibilities as required or directed without complaint.

Skills

Clerical experience

Customer service

Leadership

Education

High school level communication

Job description

Job Summary

Responsible for the management of admitting personnel in assigned areas. Accountable for assigned reports and completion. Job is one of a working supervisor that works in the admission processes. Ensures efficient and quality services from area. Ensures integrity of admissions and federal and state compliance is met with admission processes. Responsible for up-front collections (training reporting and monitoring). Ensures that all polices and laws regarding release of information are met. Acts as support personnel and consultant in satellite areas. Provides information to the general public, visiting public, patients, physicians and physician offices. Demonstrates a polite and professional demeanor in all situations. Strives to reach and maintain goals at the highest standard in all areas of responsibility, task, and patient satisfaction as set by Administration and Corporate expectation. Takes initiatives to improve processes, strives for positive customer outcomes. Leads by example.

Responsibilities

• 1. Responsible for management of admission personnel in assigned areas. Acts as support/consultant personnel to decentralized admission areas with and under direction of Admitting Manager.
• 2. Provides leadership through facilitating BMH visions/values through personal example and interaction with staff. Communicates policies and goals, which will result in enhanced employee skills, management, and leadership.
• 3. Maintains budget and identifies opportunities for cost reduction, enhance profitability and optimal resource utilization.
• 4. Demonstrates Service First characteristics to all. Sets example for department and other hospital personnel. Identifies opportunities for improvement resulting in enhanced service and customer satisfaction.
• 5. Performs related accountabilities/responsibilities as required or directed without complaint.

Specifications

Experience

Minimum Required

• Previous clerical experience, customer service skills. Previous admitting experience or physician office experience. CHAA or CPAR on hire

Education

Minimum Required

• Able to write and communicate on a high school level.

Training

Special Skills

Licensure