Admissions Supervisor

Baptist Memorial Health Care Corporation; Jackson (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks a supervising administrator for admissions. You will oversee admitting personnel, ensure compliance, and support decentralized areas under the Admitting Manager.

Responsibilities include leadership aligned with hospital visions, budget monitoring, and driving service improvements to enhance patient satisfaction and efficiency. A strong clerical and customer-service background is essential.

Qualifications

• Previous clerical experience and strong customer service skills.
• Previous admitting experience or physician office exposure.
• CHAA or CPAR on hire.

Responsibilities

• Manage admission personnel in assigned areas and support decentralized admissions.
• Provide leadership aligned with organization vision and policies; enhance staff skills and performance.
• Monitor budget and identify opportunities for cost reduction and resource optimization.
• Model Service First and drive improvements for better service and patient satisfaction.
• Perform related duties as required or directed by the Admitting Manager.

Skills

Clerical experience

Customer service

Education

High School diploma

Job description

Overview

Responsible for the management of admitting personnel in assigned areas. Accountable for assigned reports and completion. Job is one of a working supervisor that works in the admission processes. Ensures efficient and quality services from area. Ensures integrity of admissions and federal and state compliance is met with admission processes. Responsible for up-front collections (training reporting and monitoring). Ensures that all polices and laws regarding release of information are met. Acts as support personnel and consultant in satellite areas. Provides information to the general public, visiting public, patients, physicians and physician offices. Demonstrates a polite and professional demeanor in all situations. Strives to reach and maintain goals at the highest standard in all areas of responsibility, task, and patient satisfaction as set by Administration and Corporate expectation. Takes initiatives to improve processes, strives for positive customer outcomes. Leads by example.

Responsibilities

• 1. Responsible for management of admission personnel in assigned areas. Acts as support/consultant personnel to decentralized admission areas with and under direction of Admitting Manager.
• 2. Provides leadership through facilitating BMH visions/values through personal example and interaction with staff. Communicates policies and goals, which will result in enhanced employee skills, management, and leadership.
• 3. Maintains budget and identifies opportunities for cost reduction, enhance profitability and optimal resource utilization.
• 4. Demonstrates Service First characteristics to all. Sets example for department and other hospital personnel. Identifies opportunities for improvement resulting in enhanced service and customer satisfaction.
• 5. Performs related accountabilities/responsibilities as required or directed without complaint.

Specifications

Experience

Minimum Required

• Previous clerical experience, customer service skills. Previous admitting experience or physician office experience. CHAA or CPAR on hire

Education

Minimum Required

• Able to write and communicate on a high school level.