Admissions Specialist (Hybrid) — Career Growth & Benefits

Zinnia Health; Exeter (RI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Career Development

Competitive Benefits & 401k

Job summary

Zinnia Health in Rhode Island seeks an Admissions Representative to guide prospective clients through the admissions process with professionalism and care. You will handle pre-screenings, intake scheduling, and insurance benefit explanations, while communicating with families and referral sources.

The role requires strong communication skills, HIPAA compliance, and the ability to collaborate with clinical and administrative teams.

Qualifications

• 1 year of experience in healthcare admissions (preferred)
• Experience with health insurance verification and benefits helpful
• HIPAA confidentiality and data handling required
• Strong organizational skills and attention to detail

Responsibilities

• Respond to inquiries from potential clients and families via phone, email, and website
• Conduct pre-screenings to determine program eligibility and schedule intakes
• Provide information on services, insurance verification, and admission procedures
• Coordinate with clinical and administrative teams for a seamless intake process
• Maintain accurate records in CRM/EMR and follow up as needed
• Assist with transportation coordination and admissions scheduling

Skills

Phone etiquette

Communication skills

Attention to detail

Insurance knowledge

HIPAA compliance

Data entry

CRM/EMR familiarity

Independent work

Team collaboration

Education

High School Diploma

Insurance/medical billing training

Tools

CRM/EMR software

Job description

Zinnia Health in Rhode Island seeks an Admissions Representative to guide prospective clients through the admissions process with professionalism and care. You will handle pre-screenings, intake scheduling, and insurance benefit explanations, while communicating with families and referral sources.

The role requires strong communication skills, HIPAA compliance, and the ability to collaborate with clinical and administrative teams.