Admissions Specialist-Full-Time

Texas Health Resources; Texas; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sense of accomplishment

Mentorship and leadership resources

Growth opportunities

Job summary

Texas Health Resources is seeking an Admission Specialist at our Fort Worth location to deliver compassionate, customer-focused service to patients and families. The role involves collecting accurate demographic and financial information to support smooth medical records and billing processes.

You will verify benefits, assist with pre-certifications, and explain consent documents while ensuring compliance and timely documentation.

Qualifications

• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment, PC’s and associated software packages.
• Ability to type 35 WPM corrected for errors preferred.
• General knowledge of medical terminology preferred.

Responsibilities

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties.
• Maintains documentation of consents and related records; ensures accuracy and timeliness.
• Maximizes reimbursement by identifying insurance carrier, benefits, etc.; notifies insurers of admissions.
• Assists patients in understanding financial obligations; collects co-pays, deposits, and balances to reduce Accounts Receivable.

Skills

Clear communication

Phone etiquette

Typing speed

Education

HS Diploma or Equivalent

Tools

Office equipment

Job description

Position Highlights

• Work location: Texas Health Harris 1301 Pennsylvania Ave Fort Worth, TX 76104
• Work hours: Friday, Saturday, Sunday Day's

Department Highlights:

• The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.
• Team-oriented work environment with expanded resources from other Patient Access areas.
• Cross-training opportunities within different areas of Patient Access

Here’s What You Need:

• Education
  • H.S. Diploma or Equivalent required
• Experience
  • 1 Year Customer Service Experience required
• Licenses and Certifications
  • CHAA - Certified Healthcare Access Associate Upon Hire preferred

Skills and Abilities:

• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment, PC’s and associated software packages.
• Ability to type 35 WPM corrected for errors preferred.
• General knowledge of medical terminology preferred.

What You Will Do

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Why Texas Health? At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health is a great place to work. Here are a few of our recent awards:

• “America’s Best Employers for Diversity” list by Forbes
• A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Additional perks of being an Admission Specialist:

• Gain a sense of accomplishment by contributing in a teamwork environment.
• Receive excellent mentorship, comprehensive training and dedicated leadership resources.
• Enjoy opportunities for growth.

Entity highlights: At Texas Health Fort Worth we take seriously our mission to improve the health of those in our community. We are a 726-bed, Magnet-designated, full-service hospital serving our community since 1930. Our location in Fort Worth provides convenient care to the residents of Fort Worth and the surrounding areas. If you’re looking for cardiovascular care, high-risk obstetrics, gynecology, neurosciences, sports medicine and emergency medicine, we’ve got it. Plus we’re an accredited Cycle III Chest Pain Center, an Emergency Center of Excellence and provide gynecology, neonatal intensive care, respiratory therapy and orthopedic medicine. And talk about award winning. Texas Health Fort Worth is Joint Commission-certified in both Heart Failure and Chest Pain, a Comprehensive Stroke Center, an Acute Heart Failure Center, a Level II Trauma Center, a designated Magnet hospital and the Best Place to Have a Baby in Tarrant County. We are a top-notch choice in North Texas for emergency services, women’s services, cardiac care and much more. Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [e-mail]