Admissions Specialist- Bilingual

Waubonsee Community College; Aurora (IL); In loco; USD 34.000 - 41.000; Tempo pieno

Descrizione del lavoro

Waubonsee Community College is seeking an Admissions Specialist to recruit students and guide them through onboarding. The role includes on-campus and off-campus visits, open houses, and evening events with some on-site work at high schools in the district.

You’ll work closely with the Admissions Manager to implement recruitment plans, present at events, and connect students with financial aid, advising, and college programs. Bilingual English/Spanish is preferred, and travel is required.

Competenze

• Bachelor’s degree in education, counseling, or a related field.
• Two years of experience in admissions, recruitment, student services, customer service, or related area.
• Excellent communication, organizational, and human relations skills.
• Familiarity with CRM systems and data entry for updating student records.
• Valid driver’s license and ability to travel to recruitment locations.
• Bilingual English/Spanish preferred.

Mansioni

• Recruit new students to the college and guide them through onboarding.
• Conduct on-campus and off-campus visits and host events.
• Maintain accurate documentation of contacts in the CRM and EAB systems.
• Develop recruitment plans with the Admissions Manager and represent the college at events.
• Engage prospective students and connect them with programs and services.
• Explain financial aid options, placement requirements, and next enrollment steps.
• Work on-site two days per week in target high schools and evenings as required.

Conoscenze

Communication

Phone etiquette

CRM proficiency

Bilingual English/Spanish

Driver's license

Travel willingness

Formazione

Bachelor's degree in education, counseling, communication, business, student affairs, or related field

Strumenti

CRM systems

Descrizione del lavoro

Admissions Specialist

Full-time Staff

Aurora Downtown Campus

Hybrid Option: No

Join our dynamic team at Waubonsee Community College, where your career can flourish. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students.Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.Your future starts here – join us today!

The Admissions Specialist is asupport position responsible to the Admissions Manager. The primary responsibilityof this position is to recruit new students to the college and guide themthrough the onboarding process. This includes conducting both off-campus andon-campus visits throughout the district at both schools, hosting on-campusevents, conducting outreach, and following up on the prospective studentcaseload. A minimum of two days per week will be on-sitein the high schools. This position requires a significant amount of giving presentations,phone work, and collaboration with department leadership to implement effectiverecruitment strategies.

Provide timely outreach and support to an assigned caseload of prospective students throughout the onboarding and enrollment process. Conduct phone, electronic, and in-person outreach; provide walk-in coverage at designated college locations; follow up with students as they complete enrollment steps; and re-engage students who have not enrolled.

In coordination with the Admissions Manager, develop and implement recruitment plans for assigned high schools and/or targeted populations. Represent the college through presentations, workshops, college and career fairs, high school visits, community activities, visit days, Open Houses, College Night, First Friday events, and other on- and off-campus recruitment opportunities.

Engage prospective students in conversations about their educational and career goals and connect those goals with appropriate college programs, services, and pathways. Guide students in using career exploration, academic planning, and other online self-service tools.

Explain college affordability resources, including financial aid, scholarships, payment plans, and the Foundation Scholarship application process, and connect students with the appropriate offices for additional assistance.

Explain course-placement requirements and available placement measures, including ACT/SAT scores, cumulative GPA, AP scores, and GED scores. Help students understand their next enrollment steps and connect them with Academic and Career Advising when they are ready to register.

Identify prospective students’ interests, concerns, and potential barriers to enrollment or success and provide appropriate referrals to college resources, including Financial Aid, the Foundation, Access Center, Athletics, Academic Support, Student Life, and other support services.

Accurately document recruitment contacts, outreach activities, and student interactions in the college’s CRM and EAB systems. Assist with assigning or reassigning prospects as they progress through the enrollment funnel.

Maintain current knowledge of college programs, services, activities, enrollment requirements, and referral resources to provide accurate information and direct inquiries to the appropriate personnel.

Support departmental recruitment activities, including direct-mail and tele-counseling campaigns, Student Ambassador call lists and assignments, and Gustafson Scholarship program activities.

Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree in education, counseling, communication, business, student affairs, or a related field.

Two years of experience in admissions, recruitment, student services, customer service, community outreach, sales, or a related area, including work with minority and/or adult populations.

Excellent communication, organizational, and human relations skills.

Outstanding phone and e-mail etiquette.

Familiarity with CRM systems, data entry for updating student records and other student service/computer software.

Valid driver’s license, reliable transportation, and the ability to travel regularly to recruitment locations. Employment is contingent upon successful completion of a motor vehicle record check.

Bilingual proficiency, particularly in English and Spanish, strongly preferred.

Ability to work one evening per week regularly and occasional evening and weekend events as required.

Position Details

req2252

Grant Funded: No

Compensation Range: 24.64 - 29.69

Compensation Type: Hourly

Compensation Currency: USD

Compensation: The pay for this position will be determined by your experience, education, and qualifications.

Work Schedule: M-F 8 a.m. - 4:30 p.m. One evening per week required. Hours for that day are 10 a.m. - 6:30p.m. Some additional nights and weekends periodically required to attendrecruitment events (i.e. Open Houses, College Fairs, Parents Night events,etc...). Varies by time of year.

Work Hours: 40 hours/week

Testing: Yes

Priority Application Review Date: 11/30/2026

Benefits:

EOE, including disability and veteran