Admissions Specialist

Central Texas College; Killeen (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Central Texas College is seeking an Admissions Specialist to welcome prospective students and guide them through the admission process. You will review forms, collect missing documents, enter test scores, and generate letters of acceptance while maintaining confidential records.

You will interpret residency regulations by the Texas Higher Education Coordinating Board, ensure FERPA compliance, and collaborate with faculty and staff to resolve enrollment issues in a fast-paced environment.

Qualifications

• Must have excellent customer service skills.
• Communicate clearly and professionally with prospective students, current students, parents, faculty, and staff.
• Provide accurate, courteous, and timely assistance in person, by phone, and through email.
• Use Microsoft Office, email, spreadsheets, student databases, and admissions management systems.
• Manage multiple applications, student records, deadlines, and competing priorities.
• Ability to multi-task and work effectively in a fast-paced environment.
• Ability to handle confidential student information responsibly and maintain compliance with applicable privacy requirements.
• Knowledge of federal and state regulations related to student records, including FERPA.

Responsibilities

• Welcome prospective students to the Admissions Center and provide all required paperwork.
• Interpret residency regulations outlined by the Texas Higher Education Coordinating Board and all policies and procedures concerning admissions established by the institution.
• Track and contact students regarding any missing documentation.
• Enter test scores.
• Process applications through the Student Admissions Module of the registration system.
• Generate letters of acceptance to students and reminder letters.
• Purge applications when aged out.
• Train users of the Student Admissions Module.
• Assist with web address changes to include downloading, data entry, and checking for residency changes.
• Become proficient in Datatel’s Communications Management software to send correspondence to students.
• Perform other duties as assigned.

Skills

Customer service

Clear communication

Multi-tasking

Confidentiality

FERPA knowledge

Team collaboration

Deadline management

Residency regulations interpretation

Education

Associate’s Degree in a related field

High school diploma or GED with 8 years clerical experience

Tools

Datatel Communications Management

Microsoft Office

Student Admissions Module

Job description

The Admissions Specialist is responsible for welcoming prospective students, providing and reviewing required application forms for admission to CTC, and following up with request for additional documentation and/or letters of acceptance. Ability to assist prospective and current students with admissions requirements, resolve routine enrollment issues, maintain accurate and confidential records, manage multiple priorities, interpret institutional policies, and collaborate effectively with faculty, staff, and other student services departments to promote student access and success.

High school diploma or GED and eight years wage earning clerical experience OR Associate’s Degree and two years of wage earning clerical experience in a customer service position, preferably in the field of higher education. (transcripts must be uploaded for evaluation purposes). Knowledge of technical writing and conducting training of employees is beneficial.

• Must have excellent customer service skills.
• Communicate clearly and professionally with prospective students, current students, parents, faculty, and staff.
• Provide accurate, courteous, and timely assistance in person, by phone, and through email.
• Use Microsoft Office, email, spreadsheets, student databases, and admissions management systems.
• Manage multiple applications, student records, deadlines, and competing priorities.
• Ability to multi-task and work effectively in a fast-paced environment.
• Ability to handle confidential student information responsibly and maintain compliance with applicable privacy requirements.
• Knowledge of federal and state regulations related to student records, including FERPA.

• Welcome prospective students to the Admissions Center and provide all required paperwork.
• Interpret residency regulations outlined by the Texas Higher Education Coordinating Board and all policies and procedures concerning admissions established by the institution.
• Track and contract students regarding any missing documentation.
• Enter test scores.
• Process applications through the Student Admissions Module of the registration system.
• Generate letters of acceptance to students and reminder letters.
• Purge applications when aged out.
• Train users of the Student Admissions Module.
• Assist with web address changes to indclude downloading, data entry, and checking for residency changes.
• Become proficient in Datatel’s Communications Management software to send corresponce to students.
• Perform other duties as assigned.