Admissions & Respite Specialist

1210 Genesee Lake School Oconomowoc Development Training Center of Wisconsin LLC; United States; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan with MyPath

Health & Wellness plans

Flexible Spending Accounts (FSA)

Paid Time Off (PTO) Accrual

Employee Assistance Program (EAP)

Job summary

Genesee Lake School in Wisconsin is seeking an Admissions & Respite Specialist to assess needs, coordinate admissions, and manage the Respite program. You will serve as the primary contact for prospective students, families, referral sources, funders, and other stakeholders throughout inquiry, admission, and service delivery processes.

Responsibilities include gathering information, interviewing students, coordinating funding and transportation, and ensuring eligibility.

Qualifications

• Bachelor’s Degree in Education or Human Services required.
• 2 years of previous work experience in a human services field or education required.
• Proficient in Word and Excel required.
• Previous experience working in databases preferred.
• Excellent critical thinking and assessment skills, problem-solving skills, verbal and written communication skills, and strong customer service skills required.
• Familiarity with state regulatory requirements (e.g., DCF 52, DHS 83) and agency policies preferred.
• Must be organized, reliable, and able to work independently while coordinating with multiple team members.
• Must have some flexibility in schedule.

Responsibilities

• Responds to inquiries regarding Genesee Lake School residential, day school, and Respite services by phone, email, fax, and social media.
• Serves as a primary point of contact for prospective students and Respite participants, families, and stakeholders throughout the processes.
• Gathers and assesses information to determine service and placement fit, including IEPs and records.
• Enters referral information into client databases.
• Conducts on-site or virtual visits to interview and observe students.
• Interviews stakeholders to gather information and compare with referrals.
• Attends Admissions Meetings, presents summaries, and makes admission recommendations.
• Monitors transfers, discharges, and the admissions wait list with the team.

Skills

Critical thinking

Assessment skills

Verbal & written communication

Customer service

Organization skills

Independent coordination

Education

Bachelor’s Degree in Education or Human Services

Tools

Word

Excel

Job description

Overview

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. Genesee Lake School is currently seeking an Admissions & Respite Specialist to join their team! The Admissions & Respite Specialist assesses the needs of individuals inquiring about Genesee Lake School's residential and day school offerings, and coordinates and oversees Respite services. This position serves as a primary point of contact for prospective students and Respite participants, families, referral sources, funders, and other stakeholders throughout the inquiry, assessment, admission, and service delivery processes. The position is integral to the Admissions Department and Genesee Lake School and requires the individual to effectively manage multiple priorities, coordinate with internal and external stakeholders, and ensure services are responsive to individual needs and organizational requirements.

Core Responsibilities

• Responds to new and follow-up inquiries regarding Genesee Lake School residential, day school, and Respite services by phone, email, fax, and social media.
• Serves as a primary point of contact and liaison for prospective students and Respite participants, families, referral sources, funders, and other stakeholders throughout the inquiry, assessment, admission, and service delivery processes.
• Gathers, records, and assesses information necessary to determine whether services and placement meet the individual’s needs. (including IEPs and other academic records, psychological evaluations, medical records, and other pertinent documents)
• Enters referral information into client databases.
• Conducts visits to interview and observe students, either on-site or virtually.
• Conducts information‑seeking conversations with relevant stakeholders to gather additional information and compare observations with referral information received.
• Attends weekly Admissions Meetings, prepares and presents summaries of information collected, and makes recommendations regarding admission.
• Monitors transfers, discharges, and the admissions wait list and reviews student information with the team regarding educational, health, social, programming, therapeutic, and other needs.
• Coordinates additional information requested by programming, therapeutic, education, and other staff and follows up to ensure requested information is obtained.
• Schedules and facilitates tours of GLS service offerings and provides information appropriate to the requested service, including residential, educational, vocational, and Respite offerings.
• Assesses the viability of funding sources by ensuring payment mechanisms are identified and workable prior to admission or service delivery.
• Coordinates all aspects of the GLS Respite Program, including inquiries, acceptance, admission, documentation, scheduling, visits, check‑in/check‑out, discharges, transportation when appropriate, and related documentation.
• Coordinates Respite scheduling and program‑area placement in collaboration with Residential Program staff, considering program availability, staffing needs, and student needs.
• Serves as a resource to Respite families and caregivers regarding funding sources, eligibility requirements, and access to appropriate community resources.
• Promotes and develops the Respite Program through outreach and marketing efforts; maintains relationships with all external stakeholders.
• Completes monthly Respite billing and reports accurately and monitors utilization, trends, and other relevant program data.
• Reviews Respite systems and processes and identifies opportunities to improve efficiency, communication, and quality of service delivery.

Knowledge, Skills, and Abilities

• Bachelor’s Degree in Education or Human Services required.
• 2 years of previous work experience in a human services field or education required.
• Proficient in Word and Excel required.
• Previous experience working in databases preferred.
• Excellent critical thinking and assessment skills, problem‑solving skills, verbal and written communication skills, and strong customer service skills required.
• Familiarity with state regulatory requirements (e.g., DCF 52, DHS 83) and agency policies preferred.
• Must be organized, reliable, and able to work independently while coordinating with multiple team members.
• Must have some flexibility in schedule.

Schedule & Compensation

Hours: 1st Shift hours and Monday‑Friday primarily Flexibility required to meet Respite student and program needs.

Salary Range: $55,000- $60,000 (based on level of education and expereince)

Comprehensive Employee Benefits Package

• Financial & Retirement Benefits
• 401(k) Retirement Plan with MyPath
• Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On‑demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement
• Health & Wellness Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program
• Work‑Life Balance & Additional Perks
• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

• Passion
• Accountability
• Teamwork
• Openness
• Continuous Learning and Innovation

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: Passion Accountability Teamwork Openness Continuous Learning and Innovation. As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless! MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve and the communities we engage with.

If you find fulfillment in helping others and want opportunities to build a career, MyPath may be your path to a promising future.

At MyPath, our guiding principle is passion: a passion for the people we serve and for the work we do.

MyPath provides specialized services and dignified care for children, adolescents and adults with disabilities, mental health issues, and other significant needs.

Operating since 1984, MyPath includes eight companies that serve over 2,000 individuals from around the country, in more than 150 program locations throughout Wisconsin and Indiana, across 48 communities.

Our array of services includes a spectrum of educational, therapeutic and community supports to allow those we serve to live full and productive lives in the community—to find their path.

MyPath is proud to be a 100% employee owned company (ESOP). At MyPath our caregivers are also our owners!