Admissions Representative I

Memorial Sloan Kettering Cancer Center; New York (NY); On-site; USD 32,000 - 44,000; Full time

Job summary

Memorial Sloan Kettering Cancer Center is seeking an Admissions Representative to ensure smooth admissions processes by gathering patient information, coordinating scheduling, and supporting physicians, while maintaining confidentiality and high-standard patient-centered service.

The role involves checking in patients, verifying demographics and insurance, explaining forms, and assisting with records and documentation. On-site schedule is Monday–Friday with standard evening hours.

Qualifications

• Familiarity with patient admissions, scheduling, and insurance verification.
• Ability to manage sensitive patient information with discretion and accuracy.
• Strong interpersonal skills with a customer service focus.

Responsibilities

• Perform patient check-in procedures for admissions, in-patient stay, and SDH.
• Collect and verify patient demographic and financial information.
• Explain admission documents and obtain required authorizations and signatures.
• Collect deposits and process payments securely.
• Schedule and confirm patient appointments and admission times.
• Assist physicians with completing New York State death certificates and related documentation.
• Facilitate patient requests for medical records, private rooms, and special accommodations.
• Assemble and prepare patient charts and admission packets accurately.
• Provide courteous telephone coverage and accurate information routing.

Skills

Patient admissions

Scheduling

Insurance verification

Discretion with patient data

Customer service

Communication skills

Multitasking

Tools

Computer systems

Job description

About Us:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Exciting Opportunity at MSK: Admission Representative

At Memorial Sloan Kettering (MSK), we are dedicated to delivering exceptional patient experiences through accuracy, compassion, and efficiency. The AdmissionsRepresentative ensuressmooth admissions processes by gathering patient information, coordinating scheduling, supporting physicians, andfacilitatingdocumentation—all whilemaintainingthe highest standards of respect, confidentiality, and patient-centered service.

Role Overview

• Perform patient check-in procedures for admissions,in-patient stay,and SDH

• Collect and verify patient demographic and financial information

• Explain admission documents and obtain required authorizations and signatures

• Collect deposits and process payments securely

• Schedule and confirm patient appointment and admission times

• Assistphysicians with completing New York State death certificates and related documentation

• Facilitate patient requests for medical records, private rooms, and special accommodations

• Assemble and prepare patient charts and admission packets accurately

• Provide courteous telephone coverage andaccurateinformation routing

Key Qualifications

• Familiarity with patient admissions, scheduling, and insurance verification

• Ability to manage sensitive patient information with discretion and accuracy

• Strong interpersonal skills with a customer service focus

Core Skills

• Proficiencywith computer systems, data entry, and typing accuracy

• Ability to handle acutely ill patients and high-stress situations with professionalism

• Strong communicationskills, both oral and written

• Detail-oriented, organized, and able to manage multiple priorities

• Be able to work independently and with others

Additional Information:

• Schedule: On site, Monday – Friday, 11:00 AM – 7:00 PM EST with flexibility as needed

• Location: 1275 York Ave, New York, NY10065

• Reporting to:Supervisor, Patient Financial Services

Helpful Links:

• Compensation Philosophy

• Benefits

Pay Range: $23.49 - $32.46

FSLA Status: Non-Exempt

Closing :

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.