Admissions Representative FT McAllen

Universal Hospital Services Inc.; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Hospital Services Inc. in McAllen, TX is seeking a patient registration clerk to interview patients, collect demographics, and verify insurance while explaining financial obligations.

The ideal candidate has 1–2 years in healthcare business office, strong customer service, bilingual English/Spanish, and computer skills; CPI training must be completed within 6 months of hire.

Qualifications

• 1–2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must adhere to Compliance Program and Code of Conduct and report concerns.

Responsibilities

• Perform patient registration by interviewing patient or responsible party to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform upfront collections.
• Determine eligibility and arrange for admission of patients to hospital following policies and procedures.
• Obtain signatures of individual responsible for payment and explain hospital financial obligation.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested.
• Assist in preparing letters and sending correspondence.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Communication skills

Compliance awareness

Education

High School diploma or GED

CPI training within 6 months

Tools

Office software

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

1. One to two years of medical/healthcare business office experience preferred.

2. Excellent customer service skills are required.

3. Computer skills required.

4. Good verbal communication skills in English/Spanish required.

5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

1. High School diploma, GED or Higher Education required.

2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Authorized by

Corporate Human Resources