Admissions Representative

Doral College; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Doral College is seeking an Admissions Representative to guide prospective students from inquiry to enrollment in our fully online, eight-week-term programs. You will provide information about academic options, maintain contact with applicants, and coordinate with partner schools and events to drive applications.

Ideal candidates are detail-oriented, tech-savvy, and able to manage multiple deadlines. Travel to partner schools and recruitment events is required; occasional evenings and weekends

Qualifications

• Detail-oriented professional able to thrive in a fast-paced environment.
• Ability to manage multiple deadlines and tasks simultaneously.
• Proficient with Microsoft Office, Google Suite, and database software.
• Experience in college or high school environments preferred.
• Travel to partner schools and recruitment events as needed.

Responsibilities

• Provide personalized guidance to prospective students through the admissions process, from inquiry to enrollment.
• Maintain consistent communication with applicants to encourage application completion and enrollment.
• Utilize CRM systems to track leads and manage the enrollment pipeline.
• Review applications and documents for completeness and accuracy according to admissions requirements.
• Design informational materials for recruitment efforts and travel to partner schools and events to represent the college.
• Deliver presentations to prospective students and families about programs, admissions requirements, and enrollment steps.
• Collaborate with team members on recruitment strategies and enrollment management initiatives.

Skills

Organizational skills

Interpersonal skills

Written communication

Public speaking

Education

Associate in Arts degree

Bachelor's degree preferred

Tools

Microsoft Office

Google Suite

CRM systems

Freshdesk

Canva

Database software

Job description

Company Description Doral College is an accredited, fully online institution of higher education focused on expanding access to affordable, high-quality learning through innovative instruction and strong community partnerships. Established in 2011, it is one of Florida’s leading providers of dual enrollment, serving thousands of high school students and offering associate, bachelor’s, graduate, and educator preparation programs aligned with current workforce needs. Degree offerings span areas such as business administration, criminal justice, elementary education, and educational leadership, along with certification and endorsement programs that support educators in advancing their careers. With 100% online, asynchronous courses, flexible eight-week terms, and personalized support, Doral College helps learners balance education with work and family commitments. Guided by the motto “Learning Without Limits,” the College is dedicated to preparing graduates to lead, serve, and make meaningful contributions in their professions and communities.

Overview

Join our dynamic team as an Admissions Representative and play a vital role in shaping the future of students by guiding them through the admissions process. This energetic position involves engaging with prospective students, providing comprehensive information about academic programs, and ensuring a smooth enrollment experience. You will be the friendly face and knowledgeable resource that helps students navigate their educational journey from inquiry to enrollment, fostering a positive and motivating environment that encourages student success and institutional growth.

Must be a detail-oriented professional able to thrive in an evolving, fast-paced environment and manage a variety of responsibilities at once. Must be savvy with technology, work well with others, and able to quickly adapt to changing processes.

Duties

• Provides personalized support to prospective students throughout the admissions process, from inquiry to enrollment.
• Maintains consistent communication and follow-up with applicants to encourage application completion and enrollment.
• Utilizes CRM systems to track leads, follow up with prospects, and manage the enrollment pipeline efficiently.
• Reviews applications and supporting documentation (ID, transcripts, etc.) for completeness and accuracy in accordance with published admissions requirements.
• Designs and creates attractive flyers, presentations, and other informational materials for recruitment efforts.
• Travels to partner schools, college fairs, community events, and other recruitment activities to recruit prospective students and represent Doral College.
• Delivers presentations to prospective students, families, partner schools, and community organizations regarding Doral College's available programs, admissions requirements, and enrollment process.
• Serves as a professional ambassador for the College by fostering positive relationships with prospective students, partner schools, and community organizations.
• Collaborates with team members to develop recruitment strategies, monitor application progress, and support enrollment management initiatives.
• Handles student records with attention to detail and within FERPA guidelines.
• Responds to help desk inquiries pertaining to admissions or records via the Freshdesk ticket platform, email, and phone in a timely manner.
• Assists with additional student services events, including yearly commencement, as needed.
• Performs other duties as assigned by the Director of Admissions & Marketing or the Vice President for Enrollment Management & Development.

Position Requires:

• The ability to maintain accurate and auditable records.
• Strong organizational, interpersonal, written communication, and public speaking skills.
• The ability to handle multiple deadlines and tasks at once.
• The ability to use Microsoft Office, Google Suite tools, and database software.
• The ability to use Canva or other document design software to create attractive informational materials.
• The ability to collaborate effectively with all College departments.
• Willingness to travel to partner schools and recruitment events as needed.
• Availability to work occasional evenings and weekends to support recruitment events, orientations, and other College activities.
• Experience within college and/or high school environments preferred.
• Minimum five (5) years work experience preferred; experience in higher education preferred.
• Minimum Associate in Arts degree required; Bachelor's degree preferred.