Admissions Representative-NWC-South Gate

Success Education Colleges; South Gate (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Retirement savings plan

Generous paid time off and holidays

Professional development opportunities

Collaborative and inclusive work environment

Job summary

Success Education Colleges is seeking an Admissions Representative to oversee the entire admissions process, engage with prospective students, and ensure adherence to ethical standards. The successful candidate will be responsible for documentation, tracking inquiries, and maintaining effective communication with students, contributing to a collaborative work environment.

The role requires a high school diploma, sales experience, and strong organizational skills. Benefits include competitive compensation and professional development opportunities.

Qualifications

• High School diploma or equivalent required.
• Must have previous face-to-face sales, marketing or customer service experience.
• Admissions experience in a post-secondary college or university is required! Or with Marketing/sales at least 5 years.

Responsibilities

• Responsible for the enrollment process and documentation needed.
• Communicates effectively with prospective and current students.
• Provides superior customer service when interacting with prospective students.
• Completes follow-up activities with enrolled students.
• Inputs all activity into database management system accurately.

Skills

Sales experience

Customer service

Organizational skills

Bilingual English/Spanish

Computer literacy (Microsoft Office)

Education

High School diploma or equivalent

Admissions experience in post-secondary education

Job description

Knowledge and Skills

• Possess knowledgeable of and stays current on program offerings.
• Demonstrates ability to meet and exceed sales goals in a fast paced environment.
• Demonstrates the skills in facilitating and modeling a strong customer service orientation.
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to project a professional image in person, over the phone and in writing.
• Possess quality voice skills, speak well, and be clearly understood via telephone and in person.
• Strong organizational skills.
• Capacity to work in a fast-paced environment and be a self-starter.
• Ability to focus on specific quantifiable goals for achievement.
• Possess a strong drive to achieve assigned goals.
• Ability to work within a team and be a team player.
• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.

Education and Experience

• High School diploma or equivalent required.
• Must have previous face-to-face sales, marketing or customer service experience.
• Admissions experience in a post‑secondary college or university is required! Or with Marketing/sales at least 5 years.
• Bilingual English/Spanish.

Full-time Benefits

• Competitive total compensation package.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Generous paid time off and holidays.
• Professional development opportunities.
• Collaborative and inclusive work environment.

Careers Site: https://www.success.edu/careers-with-sec/

Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Position Summary

Responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and College, Accreditation policies and regulations.

Essential Duties and Responsibilities

• Responsible for the enrollment process and documentation needed to complete inquiry tracking, the Financial Aid packaging appointment and the academic file.
• Adheres to company Admissions Code of Ethics, policies and procedures.
• Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times.
• Works compliantly within federal and state regulations.
• Contacts prospective students by telephone, email or text message to schedule appointments for interviews.
• Provides superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person. Assists and discusses the benefits of education with prospective students.
• Follows-up with prospective students to ensure all obstacles have been addressed, the prospect attends orientation prior to the start date and the prospective student has a positive experience.
• Completes follow-up activities with enrolled students. Produces personally developed inquiries and helps increase SEC referrals.
• Ensures a positive work environment that puts the needs of the student first while fostering a team oriented approach in coordinating student needs with other departments.
• Accurately forecasts new incoming students by program in order to assist in planning for classroom capacity.
• Takes part in campus, departmental, and college events.
• Inputs all activity into database management system in a timely and accurate manner.
• Actively participates in training and development as needed both in a group and individually.
• Submits required reports and projects in a timely manner. Maintains and organizes inquiries and enrollment paperwork.
• Represents the campus accurately and upholds Company values at off-site events.
• Performs other duties as assigned.