Admissions Representative

Success Education Colleges; Los Angeles (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid time off

Job summary

Success Education Colleges is seeking an Admissions Representative in Los Angeles, CA to manage all aspects of the admissions process, including presenting campus programs to prospective students and maintaining high ethical standards.

The ideal candidate will have a high school diploma, prior sales or customer service experience, and a passion for student success. The role requires strong organizational skills, effective communication, and the ability to work as part of a team.

Benefits include competitive compensation, health insurance, retirement plans, and professional development opportunities.

Qualifications

• Knowledge of program offerings and up-to-date on changes.
• Previous face-to-face sales, marketing, or customer service experience.
• Admissions experience in a post-secondary institution or 5 years in marketing/sales.

Responsibilities

• Manage the enrollment process and documentation for prospective students.
• Contact prospective students to schedule appointments and follow up.
• Participate in campus events and maintain accurate student activity records.

Skills

Sales goals achievement

Customer service orientation

Relationship building

Organizational skills

Bilingual (English/Spanish)

Education

High School diploma

Tools

Microsoft Office

Job description

Job Location: Van Nuys, CA 91411. Position Type: Full-Time. Education Level: High School. Salary Range: $22.00 - $26.00 per hour. Travel Percentage: Negligible. Job Shift: Day.

Success Education Colleges (SEC) is a family of institutions comprising North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC has been offering quality and affordable health care training programs for over 58 years and focuses on educating students in short‑term programs for gainful employment and career advancement.

Are you a fun and energetic person with a strong sales background? Do you have the passion to help others grow and succeed in their career? Success Education College has an opening for an Admissions Representative.

Position Summary

Responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students, enrolls qualified individuals into education programs, and conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and college accreditation policies and regulations.

Essential Duties and Responsibilities

• Responsible for the enrollment process and documentation needed to complete inquiry tracking, the Financial Aid packaging appointment, and the academic file.
• Adheres to company Admissions Code of Ethics, policies, and procedures.
• Communicates effectively when working with prospective, future, and current students while avoiding misrepresentation at all times.
• Works compliantly within federal and state regulations.
• Contacts prospective students by telephone, email, or text message to schedule appointments for interviews.
• Provides superior customer service when interacting with prospective students on the phone, in writing, by email, text message, and/or in person, and assists in discussing the benefits of education.
• Follows up with prospective students to ensure all obstacles have been addressed, the prospect attends orientation prior to the start date, and the prospective student has a positive experience.
• Completes follow‑up activities with enrolled students.
• Produces personally developed inquiries and helps increase SEC referrals.
• Ensures a positive work environment that puts the needs of the student first while fostering a team–oriented approach in coordinating student needs with other departments.
• Accurately forecasts new incoming students by program to assist in planning for classroom capacity.
• Takes part in campus, departmental, and college events.
• Inputs all activity into the database management system in a timely and accurate manner.
• Actively participates in training and development as needed, both in a group and individually.
• Submits required reports and projects in a timely manner and maintains and organizes inquiries and enrollment paperwork.
• Represents the campus accurately and upholds company values at off‑site events.
• Performs other duties as assigned.

Qualifications

Knowledge and Skills:

• Possess knowledge of and stay current on program offerings.
• Demonstrate the ability to meet and exceed sales goals in a fast‑paced environment.
• Demonstrate skills in facilitating and modeling a strong customer service orientation.
• Demonstrate skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to project a professional image in person, over the phone, and in writing.
• Possess quality voice skills, speak well, and be clearly understood via telephone and in person.
• Strong organizational skills.
• Capacity to work in a fast‑paced environment and be a self‑starter.
• Ability to focus on specific quantifiable goals for achievement.
• Possess a strong drive to achieve assigned goals.
• Ability to work within a team and be a team player.
• Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.

Education and Experience:

• High School diploma or equivalent required.
• Must have previous face‑to‑face sales, marketing, or customer service experience.
• Admissions experience in a post‑secondary college or university is required, or with marketing/sales at least 5 years.
• Bilingual in English/Spanish.
• Full‑time.

Benefits

• Competitive total compensation package.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Generous paid time off and holidays.
• Professional development opportunities.
• Collaborative and inclusive work environment.

Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.