Admissions Representative

North-West College; Long Beach (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

North-West College seeks an enthusiastic Admissions Representative to facilitate the enrollment process for prospective students. The role requires a strong sales background and effective communication skills, aiming to help individuals achieve their educational goals. Ideal candidates should demonstrate a commitment to customer service and possess the ability to thrive in a fast-paced environment, ensuring compliance with regulations while fostering a positive campus experience.

Qualifications

• Previous face-to-face sales, marketing, or customer service experience required.
• Admissions experience in a post-secondary college or university preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Responsible for all phases of the Admissions process.
• Communicates effectively with prospective students.
• Follows-up with prospective students to ensure a positive experience.

Skills

Sales background

Customer service orientation

Communication skills

Organizational skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job DescriptionJob Description
Are you a fun and energetic person with strong sales background? Do you have the passion to help others grow and succeed in their career? Do you want to help people change and improve their life? North-West College - Success Education Colleges has an opening for an Admissions Representative.

We are a Private Post-Secondary Vocational College with eight campuses located in Southern California and one in Las Vegas, Nevada geared toward training students for various careers in the healthcare field. Our everyday mission is to train students in short term programs for gainful employment.

The ideal candidate will be enthusiastic, people oriented, have a winning and competitive attitude that is hard working and a great communicator. Admissions Representatives for Success Education College must possess as strong sales background.

POSITION SUMMARY
Responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and College, Accreditation policies and regulations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the enrollment process and documentation needed to complete inquiry tracking, the Financial Aid packaging appointment and the academic file.
• Adheres to company Admissions Code of Ethics, policies and procedures.
• Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times.
• Works compliantly within federal and state regulations.
• Contacts prospective students by telephone, email or text message to schedule appointments for interviews.
• Provide superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person. Assists and discusses the benefits of education with prospective students.
• Follows-up with prospective students to ensure all obstacles have been addressed, the prospect attends orientation prior to the start date and the prospective student has a positive experience.
• Completes follow-up activities with enrolled students.
• Produces personally developed inquiries and helps increase SEC referrals.
• Ensures a positive work environment that puts the needs of the student first while fostering a team oriented approach in coordinating student needs with other departments.
• Accurately forecasts new incoming students by program in order to assist in planning for classroom capacity.
• Takes part in campus, departmental, and college events.
• Inputs all activity into database management system in a timely and accurate manner.
• Actively participates in training and development as needed both in a group and individually.
• Submits required reports and projects in a timely manner. Maintains and organizes inquires and enrollment paperwork.
• Represents the campus accurately and upholds Company values at off-site events.
• Performs other duties as assigned.

KNOWLEDGE AND SKILLS

• Possess knowledgeable of and stays current on program offerings.
• Demonstrates the ability to meet and exceed sales goals in a fast paced environment.
• Demonstrates the skills in facilitating and modeling a strong customer service orientation.
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
• Ability to project a professional image in person, over the phone and in writing.
• Possess quality voice skills, speak well, and be clearly understood via telephone and in person.
• Strong organizational skills.
• Capacity to work in a fast-paced environment and be a self-starter.
• Ability to focus on specific quantifiable goals for achievement.
• Possess a strong drive to achieve assigned goals.
• Ability to work within a team and be a team player.
• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent required.
• Must have previous face-to-face sales, marketing or customer service experience.
• Admissions experience in a post-secondary college or university Or with Marketing/sales at least 5 years is preferred.
• Must be able to multitask in a fast paced working environment.
• Must be available Full-time

Company DescriptionSuccess Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education and has been offering quality and affordable health care training programs for over 58 years.Company DescriptionSuccess Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education and has been offering quality and affordable health care training programs for over 58 years.