Admissions Representative

Hope College; Holland (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Hope College is seeking an Admissions Representative to engage prospective students and families, guiding them through search, application, and admissions steps. You’ll discuss options, assist with financial aid, and promote Hope’s educational experience at events and visits.

Ideal candidates communicate inclusively, manage multiple priorities, and collaborate with counselors and partners. Evening/weekend scheduling is expected to support recruitment efforts and success across territories.

Qualifications

• Bachelor’s degree or equivalent required.
• Ability to communicate inclusively with diverse audiences and stakeholders.
• Strong organizational and time management skills.
• Ability to represent the admissions profession positively.
• Experience with CRM systems, preferably Slate CRM.
• Willingness to work evenings and weekends.

Responsibilities

• Represent Hope College to prospective students and families.
• Guide applicants through search, application, and admissions processes.
• Develop and maintain relationships with counselors and community partners.
• Manage assigned recruitment territory and travel as needed.
• Assist with events such as college fairs and visit days.
• Collaborate with admissions team on recruitment goals.

Skills

Communication

Time management

Interpersonal skills

Public speaking

Education

Bachelor’s degree

Tools

Slate CRM

Job description

Position Title

Admissions Representative

Classification Title

Administrative Full Time (.75-1.0 FTE)

Benefits Eligibility

Department

Admissions

Job Description

The work of an Admission Representative involves sharing detailedinformation about Hope and why it should be a strong considerationamong the many options available in higher education. AdmissionsRepresentatives guide prospects through the search, application,and admission process by helping them assess their skills,education, and career goals in order to discern whether Hope is agood option. An effective Admissions Representative is passionateabout the experience Hope College provides and eager to communicateit to prospective students and their parents at fairs, high schoolvisits, emails, over the phone, and a variety of other ways.

The personality that most enjoys this work is one that isproactive, collaborative, self-motivated, and enjoys selling whatHope has to offer. An ability to interact with a wide range ofpeople is also essential. In addition to working with students andparents, Admissions Representatives are responsible for significantadmissions events and territory management. AdmissionsRepresentatives are expected to develop and maintain close workingrelationships with other key constituents, including secondaryschool counselors and community-based organizations.

Responsibilities:

Admissions Representatives will represent Hope College both on andoff campus to prospective students, parents, secondary schoolcounselors, and other individuals or organizations involved in thecollege selection process. Other key responsibilitiesinclude:

• Manage an assigned territory – develop and implement strategicrecruitment activities for assigned high schools, includingout-of-region/state travel
• Effectively communicate Hope College’s mission and how HopeCollege fits into a prospective student’s educational goals
• Be an active participant and professional representative inon-campus and off-campus visit programs including territory travel,college fairs, visit days, small group visits, etc
• Review and assess territory applicant files
• Articulate the scholarship and financial aid processes
• Creatively and collaboratively contribute to the overallstudent recruitment effort and goals
• Assist with special projects or teams as assigned/perform otherduties as necessary

Qualifications

• Bachelor’s degree or equivalent.
• Ability to communicate inclusively with diverse audiences andstakeholders including fellow admissions staff, prospectivestudents and their families, counselors and other educators,alumni, and campus partners.
• Strong organizational and time management skills are key tosuccess. Ability to work with time and volume pressures underdeadlines and multiple priorities.
• Successful applicants will have the ability to represent theadmissions profession and Hope College positively.
• Ability to use the latest technology in recruitment andenrollment planning, including experience with an admission CRM .Prior experience using Slate CRM strongly preferred.
• Demonstrated commitment to the mission of the college
• Schedule will require evenings and weekends.

Physical Demands

This position requires remaining in a stationary position forfrequent periods of time; uses office machinery such as acomputers, printers, copy machines; Occasionally involves movingitems over 10 pounds; frequently will move between differentoffices/workspaces/buildings; and requires effective communicationabilities. In the case of temporary or permanent condition(s) thatrequire(s) accommodation(s), reasonable accommodation(s) may be requested.

Pre-employment Screenings

All offers of employment are contingent upon a background check.Some positions may have position specific requirements, such aseducation/licensure/certification verification, a physical, drugscreening, credit checks and/or transportation record review.

Posting Detail Information

Posting Number: 2026-042SR

Job Posting Open Date: 11/06/2026

Job Posting Close Date: 11/16/2026

Open Until Filled: No

Is this position available for sponsorship: No

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter