Admissions Rep FT FED McColl

STHS ER McColl; Edinburg (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Universal Hospital Services Inc. in Edinburg, TX, seeks a patient access representative to perform registration, verify insurance, and collect upfront payments, following hospital policies. The role requires strong customer service, fluent English and Spanish, and computer skills; CPI training must be completed within 6 months of hire.

High school diploma or GED required. You will answer calls, assist with correspondence, and support admissions as needed while upholding the organization’s

Qualifications

• Excellent customer service skills required.
• Good verbal communication in English and Spanish.
• Computer skills required.

Responsibilities

• Perform patient registration by interviewing patients or responsible party to obtain demographics.
• Verify insurance/benefits and collect upfront payments.
• Determine eligibility and arrange admission following policies.
• Obtain signatures for payment responsibility and explain financial obligation.
• Answer telephones and direct calls; assist with ordering office supplies and preparing letters/correspondence.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Education

High School diploma, GED or Higher Education

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

1. One to two years of medical/healthcare business office experience preferred.

2. Excellent customer service skills are required.

3. Computer skills required.

4. Good verbal communication skills in English/Spanish required.

5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

1. High School diploma, GED or Higher Education required.

2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.