Admissions Rep FT FED McColl

South Texas Health System; Edinburg (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

South Texas Health System is seeking a front desk/registration professional to assist with patient intake, insurance verification, and upfront collections. You will verify benefits, determine eligibility, and coordinate admissions according to hospital procedures.

The role requires strong customer service and bilingual communication in English and Spanish, with attention to compliance and accurate documentation. Proficiency in computer systems and office procedures is essential.

Qualifications

• Experience in medical/healthcare business office preferred.
• Requires excellent customer service.
• Strong computer skills and familiarity with office software.
• Ability to communicate effectively in English and Spanish.

Responsibilities

• Perform patient registration by interviewing patients or responsible party to collect identification and demographic information.
• Verify insurance/other payer benefits and collect upfront payments as needed.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures for payment responsibility and explain hospital financial obligations.
• Answer phones and direct calls appropriately.
• Assist with ordering office supplies as requested.
• Assist in preparing letters and sending correspondence.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Education

High School diploma

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

• High School diploma, GED or Higher Education required.
• Complete the CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.