Admissions Processor

CSU; Long Beach (CA); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

Retirement Plans

Tuition fee waiver programs

EAP

Job summary

CSU Long Beach (CSULB) seeks an Admissions Processor to support the admissions process for first-time and graduate applicants. You will verify information, resolve submission issues, and update admission records while engaging with prospective students, faculty, staff, and the public.

We value equitable, inclusive service and a student-centered approach. CSULB offers a collaborative environment with career growth opportunities and competitive benefits within a vibrant Southern California

Qualifications

• Strong communication and interpersonal skills to advise students, faculty and staff.
• Ability to manage high-volume workloads with accuracy and discretion.
• Experience with administrative processes in higher education is a plus.

Responsibilities

• Verifies applicant information and ensures required documents are received.
• Communicates university policies and procedures to applicants and constituents.

Skills

Communication skills

Tools

PeopleSoft Campus Solutions

Hyland OnBase

Slate CRM

Microsoft Office Suite

Job description

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

The Admissions Processor assists with administrative tasks associated with determining the proper completion of admissions applications to the University. This position assists with resolving application processing issues that arise during the electronic submission process, and assists with updating required admission information for first‑time first‑year, graduate, post baccalaureate applicants. As a representative of the admissions department, this position disseminates information regarding university policies and procedures to prospective students, faculty, staff and the general public. This position regularly communicates with constituents about the admission process and admission requirements via phone, email, in person, on‑campus, and at external events.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity‑minded approach in all communication and service efforts.

Key Responsibilities

• Verifies information received from applicants using PeopleSoft & OnBase and confirms that required supporting documentation has been received. Performs validation procedures for A‑G subject requirements and reviews appeal submissions for completeness. Assists with recording degree requirements, degree audits, and posting degrees.
• Communicate with graduate advisors, credential program advisors, department personnel and applicants for the resolution of admission issues and the dissemination of information regarding University policies and procedures. Provide service and support to applicants and prospective students.

Department

ES Admissions

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Administrative Support Coordinator I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $4,047 (Step 1) - $4,128 (Step 2) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,047 (Step 1) - $5,896 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate will have experience using systems such as PeopleSoft Campus Solutions, Microsoft Office Suite, Hyland OnBase, and CRM platforms like Slate, along with the ability to efficiently manage and prioritize high-volume workloads, large datasets, and complex document processing while maintaining exceptional accuracy and attention to detail. They will demonstrate strong knowledge of office operations, administrative best practices, and customer service principles, and the ability to learn and apply complex university policies and procedures. The successful candidate will possess excellent communication and interpersonal skills, effectively engaging with students, staff, and diverse communities in a professional, student-centered, and equity-minded manner. They will be a collaborative team player who builds productive relationships across functional areas, exercises sound judgment, initiative, flexibility, and problem-solving skills in a fast‑paced environment, and consistently demonstrates reliability, accountability, and discretion when handling confidential information. Additionally, they will support operational effectiveness by maintaining clear documentation of responsibilities and ensuring the integrity, quality, and usability of data through adherence to established processes and procedures.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non‑discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to four years of administrative support experience required.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H‑1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate