Admissions Processing and Transfer Credit Specialist

The University of North Carolina; Greensboro (NC); On-site; USD 44,000 - 45,000; Full time

Job summary

The University of North Carolina at Greensboro is seeking an Admissions Processing and Transfer Credit Specialist to ensure timely evaluation of transfer credits and accurate admissions processing. This role supports articulation agreements, maintains data in Banner, and helps with degree planning for applicants.

You will collaborate with academic colleges, review syllabi for credit articulation, and ensure compliance with UNC System policies while upholding data integrity and excellent service

Qualifications

• Bachelor’s degree or equivalent combination of training and experience, from an accredited institution.
• Experience in admissions, transfer, or student services is preferred.
• Familiarity with Banner, degree audits, and MS Office is a plus.

Responsibilities

• Transfer Credit and Articulation: Manage the evaluation process for transfer credit, using professional judgment and discretion to research, determine equivalencies, and input them into the student information system (Banner).
• Admissions Operations and Processing: Review applications to determine if UNC System Minimum Course Requirements are met; assess residency and tuition classification; evaluate applicant data for completeness; interpret admissions policies; enter and evaluate data in CRM/SIS; process applications from multiple electronic sources.
• Customer Service: Provide timely, accurate, and friendly service to students, staff, and faculty regarding admissions inquiries and transfer articulation; guide students, parents, and counselors; assist with online application issues.
• Administrative and Other Responsibilities: Compose correspondence; participate in recruitment events; stay updated on Banner, Slate, and articulation processes; complete independent projects.

Skills

Transfer credit articulation

Data entry in Banner

Admissions processing

Education

Bachelor’s degree or equivalent

Tools

Ellucian Banner

MS Office Suite

Degree audit tracking

Job description

Admissions Processing and Transfer Credit Specialist

Functional Title Admissions Processing and Transfer Credit Specialist

Position Type

Position Type Staff

Position Eclass

Position Eclass EZ - EHRA Non - Exempt Permanent

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

In support of the mission of UNC Greensboro, the Office of Undergraduate Admissions fosters student success and cultivates exemplary student experiences through the recruitment, admission, and enrollment of traditional first-time freshmen, transfer, and nontraditional adult students. The office is responsible for identifying, cultivating, and evaluating prospective students, making admissions decisions, and positively influencing their decision to matriculate to UNCG .

As a key public relations arm of the University, the Office of Undergraduate Admissions communicates the academic, programmatic, and developmental offerings of UNCG to prospective students, families, counselors, alumni, and other external partners. The office also ensures accurate academic records and upholds policies and regulations that support institutional integrity and student progress, serving all University constituents. Through these efforts, the Office of Undergraduate Admissions advances the University’s enrollment goals and enhances the overall student experience.

Position Summary

The Admissions Processing and Transfer Credit Specialist is responsible for executing transfer credit articulation and admissions processing functions, ensuring timely application evaluations and accurate evaluation of transfer credit, maintaining compliance with UNC System policies, and supporting admissions operations. This position operates under the guidance of the Administrative Support Supervisor in the Office of Undergraduate Admissions.

The analyst ensures adherence to statewide policies and mandates while supporting articulation agreements and degree planning processes. Additionally, this role evaluates students’ academic credentials and makes admissions recommendations based on UNC System criteria, maintaining applicant records and processing applications received from various electronic sources. The position requires expertise in transfer articulation, student information systems, and admissions data processing, along with strong analytical skills and attention to detail.

Minimum Qualifications

BACHELOR’S DEGREE ; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE . ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS .

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

Bachelor’s Degree from an accredited institution and/or one year of related experience in admissions, transfer, or student services within a college setting, student information systems, preferably Ellucian Banner, degree audit tracking, and MS Office Suite software are a plus.

Special Instructions to Applicants

Recruitment Range

Recruitment Range $43,950-$45,000

Org #-Department

Org #-Department Undergraduate Admissions - 10202

Job Open Date

Job Open Date 09/11/2026

For Best Consideration Date

Job Close Date

Open Until Filled Yes

FTE

FTE 1.000

Type of Appointment

Type of Appointment Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

Number of Months per Year 12

FLSA

FLSA Non-Exempt

________________________________________________________________________________________________________________________

Percentage Of Time

Percentage Of Time 40%

Key Responsibility

Transfer Credit and Articulation

• Manage the evaluation process for transfer credit, using professional judgment and discretion to research, determine equivalencies, and input them into the student information system (Banner).
• Collaborate with academic colleges to review course syllabi and supporting materials for credit articulation when needed.
• Ensure compliance with UNC System mandates regarding the completion timeframe for transfer credit evaluations.
• Maintain and update the transfer credit dictionary/tables in Banner to ensure accurate articulation of external coursework.
• Facilitate UNC Greensboro’s participation in statewide transfer equivalency programs, including Common Articulation Agreements (CAA), military transfer initiatives, bilateral agreements, and other standardized agreements.
• Utilize expertise in UNCG General Education requirements to develop and maintain transfer credit equivalency guides for frequent external credit sources, such as NC Community Colleges and international institutions.

Percentage Of Time

Percentage Of Time 40%

Key Responsibility

Admissions Operations and Processing

• Assist prospective students with the admissions process, including reviewing applications to determine if UNC System Minimum Course Requirements are met.
• Assess residency information and required documentation for tuition classification purposes, including cases involving applicants born abroad.
• Evaluate applicant data for completeness, identifying inconsistencies and making informed decisions regarding applicant safety/disciplinary concerns.
• Interpret and apply admissions policies, ensuring accuracy and consistency in decisions while maintaining the confidentiality of student records.
• Demonstrate proficiency in entering and evaluating data within the admissions Customer Relationship Management (CRM) system and Student Information System (SIS), ensuring accurate indexing and linking of documents.
• Process applications from multiple electronic sources, ensuring accuracy and efficiency in data management.
• Extract and analyze data from the admissions CRM to maintain data integrity and improve operational efficiency.

Percentage Of Time

Percentage Of Time 10 %

Key Responsibility

Customer Service

• Provide timely, accurate, and friendly customer service to students, staff, and faculty regarding admissions inquiries and transfer articulation.
• Independently resolve customer issues by leveraging extensive knowledge of admissions policies, transfer credit procedures, and university resources.
• Guide students, parents, and counselors to appropriate campus offices as needed.
• Assist applicants with troubleshooting online application and electronic service issues.

Percentage Of Time

Percentage Of Time 10%

Key Responsibility

Administrative and Other Responsibilities

• Compose and distribute correspondence to prospective students and parents regarding application and enrollment processes.
• Compose and distribute correspondence to faculty and staff regarding transfer credit articulation and process updates as needed.
• Participate in recruitment events and professional development opportunities.
• Attend meetings, training sessions, webinars, and conferences to stay updated on Banner, Slate (CRM), and all transfer articulation processes/guidelines.
• Complete independent projects requiring the use of professional judgment.
• Assist with special projects and other duties as assigned.

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort

Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Hearing - F, Talking - F, Standing - O, Sitting - C, Walking - O, Lifting-0-30 lbs. - r

Required Documents

• Resume/CV
• Cover Letter
• List of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Describe your experience with managing high volumes of data and confidential information

  (Open Ended Question)

• Do you have experience in admissions or higher education? If yes, please explain.

  (Open Ended Question)

• Describe your experience multi-tasking in a fast-paced work setting.

  (Open Ended Question)

• Briefly explain how you organize, plan, and prioritize your work.

  (Open Ended Question)

• Please indicate how you learned of the vacant position for which you are applying:
  • UNCGjobsearch Website
  • Greensboro News & Record
  • Carolina Peacemaker
  • Other Newspaper
  • The Chronicle of Higher Education
  • Inside Higher Ed
  • Other Professional Journal
  • NCWorks.gov
  • UNC System Job Board
  • Other Online Job Board
  • Personal Networking
  • Other
• * Are you eligible to work in the United States without sponsorship?

  (Open Ended Question)

• * Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
  • Yes
  • No