Admissions Operations Excellence Specialist

Rush University Medical Center; Chicago (IL); Presencial; USD 34.000 - 50.000; Jornada completa

Descripción de la vacante

Rush University Medical Center in Chicago seeks an Admissions Operations Quality Improvement Specialist to enhance efficiency across the 8–9 month admissions cycle. This role focuses on managing large volumes of applications, streamlining review workflows, and ensuring accurate data for reporting and decision-making.

Responsibilities include process mapping, monitoring interrater reliability, and producing standardized reports to support continuous quality improvement within admissions

Formación

• Bachelor's degree in a relevant field; master's degree preferred.
• 2-4+ years in admissions operations, operational reporting, quality improvement, or related fields.
• Experience managing high-volume admissions workflows and data quality monitoring.
• Strong written and verbal communication; ability to draft SOPs and status updates.

Responsabilidades

• Map end-to-end admissions workflow from intake to enrollment.
• Analyze volume, cycle time, workload, and status data to identify bottlenecks.
• Identify root causes and recommend process improvements.
• Monitor interrater reliability; support calibration activities.
• Develop and maintain SOPs, training materials, and reporting dashboards.
• Prepare recurring admissions metrics and reports for leadership.

Conocimientos

Data analysis

Communication

Excel

Educación

Bachelor's degree

Master's degree preferred

Herramientas

Excel

CRM platforms

SQL

Tableau

Power BI

Descripción del empleo

Rush University Medical Center in Chicago seeks an Admissions Operations Quality Improvement Specialist to enhance efficiency across the 8–9 month admissions cycle. This role focuses on managing large volumes of applications, streamlining review workflows, and ensuring accurate data for reporting and decision-making.

Responsibilities include process mapping, monitoring interrater reliability, and producing standardized reports to support continuous quality improvement within admissions