Admissions Operations Analyst (part-time), Darden School of Business

University of Virginia; Charlottesville (VA); Vor Ort; USD 36.000 - 40.000; Teilzeit

Zusammenfassung

The University of Virginia Darden School of Business seeks a part-time Admissions Operations Analyst to join its team in Charlottesville, VA. The role supports the graduate business admissions process, manages online applications in Slate CRM, and provides technical assistance to prospective students and staff.

The position is a wage, non-benefit role averaging 25–30 hours per week at $26.00–$29.00 per hour, requiring a high school diploma and at least one year of related experience.

Qualifikationen

• High school diploma and at least one year of experience.
• Strong computer skills with CRM or database experience.
• Excellent analytical and problem-solving abilities.
• Ability to manage competing priorities and meet deadlines.

Aufgaben

• Serve as the primary contact for prospective and in-progress applicants via email and phone.
• Assemble required information and materials to complete application files and resolve issues.
• Coordinate and process a high volume of online applications and materials.
• Enter and maintain records in Slate CRM and UVA SIS, ensuring data integrity.
• Manage domicile and verification processes in coordination with offices and partners.
• Support interview and event scheduling.

Kenntnisse

Customer service

Analytical skills

Attention to detail

Time management

Communication

Ausbildung

High school diploma

Tools

Slate CRM

UVA SIS

Jobbeschreibung

The University of Virginia Darden School of Business, one of the world's leading business schools, seeks a part-time Admissions Operations Analyst to join its team in Charlottesville, VA.

The Admissions Operations Analyst is responsible for accurate & timely management of the application process for prospective students applying to the graduate business programs. This position supports and assists prospective students, applicants, and the Admissions team in navigating the online application system and associated Slate CRM database platform. This role provides operational support to the team and champions technology solutions for business processes.

Hourly rate: $26.00 - $29.00 per hour

Average number of hours a week may vary, but average is anticipated to be between 25-30 per week.

Job Responsibilities:

• Serves as the point person for prospective applicants and in-progress applicants via email and phone to answer inquiries, assemble required information and materials to complete application files, troubleshoot and resolve issues. Delivers outstanding, responsive customer service.
• Manages required application materials to ensure authenticity, confirm essential data, and verify degree completion requirements, with a significant volume from international documents requiring additional research/discovery.
• Coordinate and process a high volume of online applications and supplemental application materials (transcripts, resumes, test scores, etc.).
• Processes application records through system inputs in Slate CRM, UVA SIS and related systems; maintains and resolves issues with the integrity of the database.
• Manages domicile application process in coordination with the UVA Office of Virginia Status
• Oversees application verification process, in collaboration with an external partner organization
• Performs scheduling tasks to support interview and event management.

This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year.

Required Education and Professional Experience:

High school diploma and at least one year of experience.

Knowledge, Skills and Abilities:

• Strong computer skills, including CRM or database experience, are preferred.
• Excellent analytical and problem-solving skills. Proactively seeks additional information as needed to perform job functions and answer questions.
• Attention to detail and ability to thoroughly execute on tasks; excellent organizational skills.
• Demonstrated ability to manage competing and complex priorities.
• Demonstrated ability to collaborate with both technical and non-technical staff.
• Strong interpersonal and communication skills (including verbal and written) to represent the department.
• Self-motivated team player with the ability to handle a high volume of work and meet deadlines.
• Understands and upholds departmental policies and procedures.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities.