Admissions Officer, Baltimore (Hybrid)

Strategic Education, Inc; Baltimore (MD); Hybrid; USD 27,552 - 42,016; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) retirement benefit

Tuition assistance

Employee Stock Purchase Plan

Paid time off

Job summary

Strategic Education, Inc is seeking a Recruitment Specialist located in Baltimore, Maryland to manage all aspects of student recruitment. This role involves responding to student inquiries, guiding them through the enrollment process, and working towards performance objectives.

The ideal candidate will have a Bachelor’s degree, strong customer service experience, and excellent communication skills. This position offers a competitive salary ranging from $20.00 to $30.50 per hour, along with a comprehensive benefits package.

Qualifications

• 2-5 years proven customer service and/or sales experience highly preferred.
• Must possess the energy and determination necessary to provide valuable services.

Responsibilities

• Handle all aspects of the student recruitment efforts.
• Interview prospective students and assist with the application process.
• Enroll new students and ensure prerequisites are satisfied.

Skills

Detail-oriented

Strong computer skills (Excel, PowerPoint)

Excellent oral and written communication skills

Education

Bachelor’s degree or equivalent

Job description

Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by responding to inquiries, interviewing prospective students over the phone, walking students through the entire application and enrollment process, and consistently achieving performance objectives. This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as program offerings, financial options, and satisfying academic prerequisites.

Campus Address

301 Mission Blvd. Ste 1110
Baltimore, Maryland 21230

Essential Duties & Responsibilities

• Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries.
• Set phone interview appointments.
• Interview prospective students to determine their educational background and future goals and objectives.
• Educate prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommend appropriate course(s) of study.
• Assist prospective students with the application process and review qualifications for admission.
• Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
• Ensure prospective students’ admissions files are complete and assist students with initial registration process.
• Partner with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar’s Office.
• Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.

Job Skills

• Must be detail-oriented and have a focus on achieving optimum results, while maintaining high ethical standards and attention to compliance with University policies and regulations.
• Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students.
• Must have strong computer skills (Excel, PowerPoint, etc.).
• Excellent oral and written communication skills.

Work Experience

• 2-5 years proven customer service and/or sales experience highly preferred.

Education

• Bachelor’s degree or equivalent highly preferred.

Other

• Must be able to travel 10% of time.
• Must be able to lift 10 lbs.
• Typical office setting and/or remote.
• Mobility within the office including movement from floor to floor.
• Travel via plane, car, and metro may be required to perform this job.
• Must be able to work more than 40 hours per week when business needs warrant.
• Access information using a computer.
• Effectively communicate, both up and down the management chain.
• Effectively cope with stressful situations.
• Strong mental acuity.
• Regular, dependable attendance and punctuality are essential functions of this job.
• Other essential functions and marginal job functions are subject to modification.

Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.

$22.12/hr is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below.

SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc

SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$20.00 - $30.50 - Hourly

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at [e-mail]