Admissions Navigator – Addiction Recovery (Residential)

Cayuga Medical Center; Town of Ithaca (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Cayuga Addiction Recovery Services at Cayuga Health seeks an Admissions Coordinator for the Men’s Residential Treatment Facility in Trumansburg, NY. You will manage intake, verify insurance, and coordinate transitions into residential care.

The role requires an associate degree with 2–3 years in SUD settings; proficiency in Excel/Word/Outlook; strong communication and multitasking abilities. Day shift with competitive pay and benefits.

Qualifications

• Associate degree in Chemical Dependency or Human Services required; 2–3 years in a SUD facility.
• Bachelor’s degree in Psychology, Social Work, Counseling, or related field preferred.
• Proficient with MS Excel, Word, Teams and Outlook.

Responsibilities

• Input applicant data into EMR systems accurately and efficiently.
• Conduct initial clinical intake screenings to determine level of care.
• Explain program features and maintain compassionate, authentic communication.
• Answer calls and emails professionally; assess program criteria.
• Manage bed availability and occupancy through admissions workflow.
• Ensure HIPAA compliance and confidentiality.

Skills

Communication skills

Interpersonal skills

Time management

Education

Associate degree in Chemical Dependency or Human Services

Bachelor's degree in Psychology, Social Work, Counseling or related field preferred

Tools

Excel

Microsoft Word

Teams

Outlook

Job description

Cayuga Addiction Recovery Services at Cayuga Health seeks an Admissions Coordinator for the Men’s Residential Treatment Facility in Trumansburg, NY. You will manage intake, verify insurance, and coordinate transitions into residential care.

The role requires an associate degree with 2–3 years in SUD settings; proficiency in Excel/Word/Outlook; strong communication and multitasking abilities. Day shift with competitive pay and benefits.