Admissions Manager

Basis-Independent-Schools; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

BASIS Independent Manhattan is seeking an Admissions Manager to support the admissions team across two NYC campuses. The role involves end-to-end process support, event coordination, and delivering excellent customer service to prospective families.

The position requires flexible hours including evenings/weekends, with travel between the Upper West Side and Chelsea campuses as needed. A strong administrative background and experience with admissions systems are preferred.

Qualifications

• Experience in managing admissions processes and customer interactions.
• Ability to guide families through application requirements and deadlines.
• Strong organizational skills to manage multiple workstreams.
• Clear written and verbal communication for internal and external stakeholders.
• Accountability and ability to handle confidential information with discretion.

Responsibilities

• Support the Admissions team with end-to-end processes from submission to decision.
• Follow up with families post-registration and during information sessions.
• Coordinate event logistics and materials for admissions events.
• Provide excellent customer service and answer applicants' questions.
• Handle inquiries and route them to appropriate team members as needed.
• Prepare correspondence and reports for the management team.
• Coordinate admissions assessments and proctoring as needed.
• Process billing related to events and materials as required.
• Collaborate with design team to submit materials to vendors and ensure timely delivery.
• Maintain scheduling, organized materials, and delegated task progress.
• Travel between Lower School (Upper West Side) and Upper School (Chelsea) as required.

Skills

Enrollment engagement

Customer service

Organization

Detail oriented

Communication

Accountability

Cooperation

Efficiency

Tools

HubSpot

Ravenna

Microsoft Suite

Job description

BASIS Independent Schools (#5009), 556 W 22nd St, New York, New York, United States of America •

BASIS Independent Schools (#5001), 795 Columbus Avenue, New York, New York, United States of America

Job Description

Posted Thursday, August 6, 2026 at 7:00 AM

At BASIS Independent Schools, we believe students are capable of more than they can imagine, and that the most powerful education inspires them to think for themselves. With expert teachers, a thoughtfully designed curriculum, and a warm, welcoming culture, students grow into fearless and confident thinkers prepared to explore, question, and contribute with purpose. BASIS Independent Schools, a subsidiary of Spring Education Group, is a national network of PreK-grade 12 private, secular schools, with 12 schools located in California, New York, Northern Virginia, and Washington State.

BASIS Independent Manhattanis seeking qualified candidates for anAdmissionsManager!

What We're Looking For

As the Admissions Manager, youare responsible forsupporting the Admissions teamwith organizationand administrative detailfor the overalladmissionsadministrative process, making sure it runs smoothly. In this role, you must comfortably wear many hats and embrace the opportunity to grow and expand your skills in a dynamic, fast-paced, entrepreneurial organization.You will drive results through a tireless work ethic, doing whatever is needed when it is needed to enroll mission-aligned students into our world-class program.

This in-person position supports two campuses and requires occasional evening and weekend hours.

Your Primary Responsibilities

• Support the Associate Directors of Admissions with end-to-end admissions process for families, from application submission through final decision. This includes guiding families in completing application requirements,trackingand reviewing application materials, and following up on deadlines and outstanding items throughout the process.
• Conduct comprehensive follow up on those who have registered for and attended Information Sessions, Campus Tours, or other Admissions events whilemaintaining a log of all activity.
• Coordinate eventlogisticsby ordering refreshments, preparing all required materials, including forms and admissions folders, and managing eventsetupandbreakdownto ensure seamless event execution.
• Ensure a positive experience for prospective parents and students by providing excellent customer service, including answering applicants’ questions throughout the application process.
• Handle all inquiries within own capacity, direct inquiries outside capacity toappropriate teammembers.
• Compose correspondence and reports asrequiredin support of management team.
• Help coordinate and orchestrate admissions assessments for all grades; may berequiredto lead in-person, orlead or proctor virtual assessments.
• Facilitate and process billing (marketing, supplies, events, etc.) as needed.
• Work withdesignteam tosubmitmaterials to vendors for production and ensuretimelydelivery of those materials (printouts, signs, etc.).
• General management of administrative detail, keeping projects on schedule,printingand organizing materials.
• Update and pursue delegated tasks to ensure progress to deadlines.
• Order supplies to ensure availability when needed, and open, handle, and dispersemail.
• Work well with confidential material and ensure discreet handling of all business andcommunication.
• Will dividetime throughout the week between our Lower School on the Upper West Side and our Upper School in Chelsea.

Primary Qualifications

• Enrollment Engagement – Ability to strategically engage prospective students throughout each stage of the admissions funnel to support enrollment goals.
• Customer Service Focused - Ability to apply policies and procedures with empathy, flexibility, and sound judgement.
• Organization - Ability tomaintainahighly-organizedadmissions office in a fast-paced environment with multiple parallel workstreams.
• Detail Oriented - Ability toidentifyand improve key details of any project or task.
• Communication - Ability to communicate internally and externally in a highly effective, clear,completeand persuasive manner, both verbally and in written communications.
• Accountability - Ability to take ownership of your own work and be receptive to feedback.
• Cooperation - Ability to thrive in a highly collaborative setting and work closely with others to execute complex team projects at the highest quality.
• Efficiency - Ability to make decisions, prioritize, and execute daily responsibilities in a manner thatdemonstratesstrong judgment and execution capabilities.

Minimum Qualifications:

• Administrative experienceis a plus
• Demonstrates technical skills and proficient in the use of Microsoft Suite and internet searches
• Experience in customer service and managing databases for Customer Relationship Management (e.g.HubSpot) and applicant tracking systems (e.g.Ravenna) preferred
• Travel : Must be able to travel between both our Lower School on the Upper West Side and Upper School in Chelsea as needed. Must be able to travel by air or motor vehicle torequiredtraining and development sessions as needed.

BASIS Independent Schools offers a comprehensive benefits package which includes:

• Competitive salarydependenton education and experience.
• Career growth opportunities focused on continuous learning, mentorship, and professional advancement across our network of schools.
• Retirement options through which eligible participants may receive a 50% Company match for the first 10% of employee earnings deferred.
• Three PPO medical plans to choose from, as well as dental and vision insurance.
• An FSA option that allows for pre-tax dollars to cover medical, dependent care, and transit.
• Student tuitionremissionfor your children to attend our schools.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.

BASIS Independent Schools (#5009), 556 W 22nd St, New York, New York, United States of America,

BASIS Independent Schools (#5001), 795 Columbus Avenue, New York, New York, United States of America