Admissions Liaison – Skilled Nursing Facility

Calvert-County-Nursing-Center; Stoakley (MD); On-site; USD 46,000 - 62,000; Full time

Job summary

Calvert-County-Nursing-Center seeks an experienced Admissions Liaison to guide residents and families through the intake process. You will coordinate admissions with hospitals, referral partners, and internal teams while delivering high-quality customer service in a skilled nursing setting.

Responsibilities include verifying insurance benefits, reviewing clinical documentation for data entry, maintaining EMR records, and collaborating with nursing, social services, and administration.

Qualifications

• Minimum 1 year of experience in a long-term care setting.
• Experience with EMR systems in long-term care.
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Experience with insurance verification and benefits.
• Ability to work every other weekend.

Responsibilities

• Coordinate and manage the admissions process for new residents.
• Communicate effectively with hospitals, families, referral sources, and internal teams.
• Verify insurance benefits and coverage eligibility.
• Review clinical documentation and ensure accurate data entry.
• Maintain timely and accurate records in the EMR system.
• Provide exceptional customer service to residents and families.
• Collaborate closely with nursing, social services, and administration.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Tools

EMR systems

Job description

Admissions Liaison – Skilled Nursing Facility

We are seeking an experienced and motivated Admissions Liaison to join our skilled nursing facility team. This role is critical in ensuring a smooth admissions process while delivering excellent customer service to residents, families, and referral partners.

Responsibilities

• Coordinate and manage the admissions process for new residents

• Communicate effectively with hospitals, families, referral sources, and internal teams

• Verify insurance benefits and coverage eligibility

• Review clinical documentation and ensure accurate data entry

• Maintain timely and accurate records in the EMR system

• Provide exceptional customer service to residents and families

• Collaborate closely with nursing, social services, and administration

Requirements

• Minimum 1 year of experience in a long-term care setting (required)

• Experience with EMR systems in long-term care (required)

• Strong customer service skills

• Excellent communication and interpersonal skills

• Experience with insurance verification and benefits

• Ability to work every other weekend (required)

• Strong organizational skills and attention to detail