Admissions Liaison & Patient Care Coordinator

Sweetwater Care; Gallatin (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Sweetwater Care in Gallatin, TN is seeking a Patient Care Coordinator (Admissions) to manage the referral-to-admission process for a skilled nursing facility. The role acts as a liaison between referral sources, patients, families, hospitals, physicians, and facility departments to ensure timely admissions, regulatory compliance, and census growth.

The ideal candidate is organized, customer-service driven, detail-oriented, and able to manage multiple priorities in a fast-paced healthcare

Qualifications

• High School Diploma or equivalent required.
• Experience in healthcare admissions, customer service, case management, or insurance verification preferred.
• SNF, post-acute care, or healthcare experience preferred.

Responsibilities

• Manage referral inquiries and respond in a timely manner.
• Coordinate admission logistics and verify insurance coverage.
• Maintain accurate admission records and ensure HIPAA compliance.
• Meet with prospective residents and families and conduct facility tours.

Skills

Organization

Customer service

Communication

EMR systems

Attention to detail

Education

High School Diploma or equivalent

Tools

Referral management systems

Electronic medical records

Job description

Sweetwater Care in Gallatin, TN is seeking a Patient Care Coordinator (Admissions) to manage the referral-to-admission process for a skilled nursing facility. The role acts as a liaison between referral sources, patients, families, hospitals, physicians, and facility departments to ensure timely admissions, regulatory compliance, and census growth.

The ideal candidate is organized, customer-service driven, detail-oriented, and able to manage multiple priorities in a fast-paced healthcare