Admissions & Intake Coordinator

Northstar Behavioral Health MN; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

HSA

Dependent Care

401k & Company match

Short- and long-term disability

EAP

Paid holidays

Paid Time off

Supportive and dedicated work环境

Job summary

Northstar Behavioral Health Network is a provider focused on substance use disorder treatment and intensive residential services. We seek an administrative professional to serve as NBH contact for referents, coordinate admissions, verify insurance, and support budget reporting.

Ideal candidates have office experience, strong communication, and the ability to handle sensitive data with care. DHS background check, driving ability, and CPR/First Aid may be required.

Qualifications

• Prior office experience required and understanding of substance use disorder treatment preferred.
• Excellent communication and detail orientation are essential.
• Experience with Excel and clinical databases.
• Ability to effectively handle detail; able to prioritize multiple projects.
• Possess demonstrated ability to relate well to diverse staff and client population and to manage personnel, agency, and client information in a confidential and professional manner.
• High School diploma/GED required; some college preferred
• Must be able to pass DHS background study and be free of communicable disease.
• Must be 18 years or older.
• First Aid/CPR certification (or ability to obtain within 30-days of hire);
• Minimum of 1 year free from substance abuse;
• Valid Driver’s License and acceptable driving record; and
• Physical ability to perform duties as required by the position.

Responsibilities

• Serve as initial NBH contact for referents, counties, and third-party payers.
• Describe NBH program/services to referents and potential clients; develop and maintain working relationships with referents, clients and payers.
• Interview and assess referred clients for admission to programs; schedule admissions and maintain current client lists.
• Coordinate and assist with admissions at various locations as needed.
• Maintain client data and prepare reports for evaluation and budget proposals.
• Verify insurance coverage for each CD and MH client (pre-authorization) prior to admittance.
• Assist in securing funding authorizations prior to admission through CCDTF, PMAPs, commercial policies, and private pay.
• Track and maintain comprehensive assessments; communicate new or updated needs to counseling staff.
• Role model behavior which is consistent with and supportive of people in recovery from substance use disorder.
• Participate in weekly staffing meetings and supervision meetings.
• Provide court, Department of Corrections, and other referral sources with updates and coordination of client intakes.
• Work cooperatively with outside agencies.
• Intake coordination into outpatient, sober living etc. and recommended continuum of care following.
• Facilitation of referrals to mental health services as identified by a client's comprehensive assessment or treatment plan.
• Other duties may be assigned.

Skills

Excellent communication

Detail orientation

Excel

Clinical databases

Education

High School diploma/GED

Some college

Tools

Clinical databases

Job description

Northstar Behavioral Health Network is a provider focused on substance use disorder treatment and intensive residential services. We seek an administrative professional to serve as NBH contact for referents, coordinate admissions, verify insurance, and support budget reporting.

Ideal candidates have office experience, strong communication, and the ability to handle sensitive data with care. DHS background check, driving ability, and CPR/First Aid may be required.