Admissions Director (Non Nurse)

Life Care Centers of America; Muncie (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Life Care Centers of America seeks an Admissions Director (Non Nurse) to oversee the admissions process in accordance with all laws, regulations, and Life Care standards. The role requires coordinating with the medical community, managing admission paperwork, and guiding a team through policy and procedure adherence.

The position emphasizes customer service, integrity, confidentiality, and collaboration with an interdisciplinary team to ensure timely admissions and positive patient experiences.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience preferred.
• Familiar with the professional medical community.

Responsibilities

• Gather and enter admissions paperwork.
• Ensure patient applications for admission are approved within two hours.
• Plan follow-up visits and interviews with patients.
• Conduct facility tours to educate patients and families on benefits.
• Recruit, train, counsel, and supervise admissions staff (if applicable).
• Effectively manage and operate within budget.
• Exhibit excellent customer service and a positive attitude.
• Assist in the evacuation of patients.
• Communicate and function on an interdisciplinary team.
• Read, write, speak, and understand the English language.

Skills

Leadership

Budget management

Staff recruitment

Interdisciplinary teamwork

Education

High School Diploma or equivalent

Job description

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Have a high school diploma or equivalent
• Health care experience preferred
• Familiar with the professional medical community

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admissions paperwork
• Ensure that patient applications for admission are approved/not approved within a two (2) hour period
• Plan follow up visits and interviews with patients
• Conduct facility tours to potential patients, families, and visitors and educate them on key benefits of the facility
• Recruit, select, train, counsel, and supervise admissions staff (if applicable)
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language