Admissions Director

Victorian Post Acute; San Francisco (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

Victorian Post Acute in San Francisco is seeking an Admissions Director to lead the admissions process, build strong referral relationships, and support facility growth by increasing resident census. This leadership role oversees the admissions team and collaborates with hospital discharge planners, physicians, and social workers to ensure smooth, patient-centered admissions.

The ideal candidate will have healthcare admissions experience, exceptional communication, and a passion for creating a

Qualifications

• Experience in healthcare admissions and leading admissions teams.
• Strong organizational, communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced healthcare setting.

Responsibilities

• Oversee the daily operations of the Admissions Department to meet census and occupancy goals.
• Manage admissions from initial inquiry through resident intake with a smooth experience for residents and families.
• Review referrals and screen prospective residents for admission criteria.
• Coordinate with nursing leadership and case managers to ensure timely admissions.
• Verify insurance coverage and benefits to meet financial and admission requirements.
• Oversee admission paperwork, medical documentation, and related records.
• Develop relationships with hospital discharge planners and other referral sources to increase referrals.
• Communicate facility services to residents, families, and referral partners.
• Coordinate resident support services including transportation and care needs.
• Lead outreach activities, facility tours, and health fairs.

Skills

Healthcare admissions experience

Leadership

Communication

Relationship building

Microsoft Office

Problem solving

Education

High School Diploma or GED

Bachelor's degree in healthcare or business

Tools

Microsoft Office

Job description

Admissions Director - Skilled Nursing & Rehabilitation

Employment Type: Full-Time

Salary: $80,000 per year

Department: Admissions / Sales & Marketing

We are seeking a motivated, organized, and relationship-driven Admissions Director to join our team! This leadership role is responsible for overseeing the admissions process, building strong referral relationships, and supporting facility growth by increasing resident census.

The ideal candidate has experience in healthcare admissions, excellent communication skills, and a passion for creating a welcoming, positive experience for residents and their families. If you thrive in a fast-paced healthcare environment and enjoy building relationships with hospitals, physicians, social workers, and discharge planners.

Key Responsibilities

• Oversee the daily operations of the Admissions Department to meet facility census and occupancy goals.
• Manage the admissions process from initial inquiry through resident intake, ensuring a smooth and positive experience for residents, families, and staff.
• Review referrals and screen prospective residents to determine whether their clinical needs meet facility admission criteria.
• Coordinate with the Director of Nursing, case managers, and other department leaders to ensure appropriate and timely admissions.
• Verify insurance coverage and benefits to ensure financial and admission requirements are met.
• Complete and oversee admission paperwork, applications, medical documentation, financial responsibility forms, and other required records.
• Monitor bed availability, coordinate bed assignments, and communicate accurate census and admissions information to the appropriate departments.
• Develop and maintain strong relationships with hospital discharge planners, physicians, social workers, case managers, and other referral sources to increase referrals and admissions.
• Maintain a thorough understanding of facility services and communicate these offerings to prospective residents, families, and referral partners.
• Coordinate necessary resident support services, including transportation and physical, social, and emotional care needs.
• Collaborate with facility leadership to improve the admissions experience and support overall operational goals.
• Participate in daily stand-up meetings and communicate admissions updates, referral activity, and bed availability.
• Assist with planning and coordinating outreach activities, facility tours, health fairs, educational programs, and other marketing events.
• Maintain resident confidentiality and comply with HIPAA requirements, infection prevention practices, and facility safety procedures.
• Supervise Admissions Department staff, providing guidance and support to ensure efficient operations and excellent customer service.
• Participate in ongoing professional development and stay informed about industry practices, regulations, and admissions processes.
• Perform additional duties and projects as assigned by facility leadership.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in healthcare, business, or a related field preferred.
• Two years of healthcare admissions experience preferred.
• Previous leadership, sales, marketing, or referral development experience is a plus.
• LVN or RN license preferred.
• Proficiency in Microsoft Office Suite and general computer applications.
• Strong organizational, communication, interpersonal, and problem-solving skills.
• Ability to analyze information, interpret policies and procedures, and make sound decisions.
• Ability to build and maintain professional relationships with referral sources and community partners.
• Ability to manage multiple priorities in a fast-paced healthcare setting.
• Knowledge of skilled nursing, rehabilitation, insurance verification, and healthcare admissions processes is highly desirable.

What We're Looking For

• A proactive leader who takes initiative and is focused on achieving census goals.
• A professional who builds trust with residents, families, and referral partners.
• Someone who can lead a team while maintaining a welcoming, resident-centered environment.
• A detail-oriented individual who values accuracy, confidentiality, and compliance.

Physical Requirements and Work Environment

This position requires regular sitting, standing, walking, speaking, reading, and hearing, along with frequent use of computers, telephones, and standard office equipment. The ability to occasionally lift or move up to 25 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The work environment typically has a low to moderate noise level. Employees must follow facility safety procedures and may be required to assist with resident evacuation during emergencies.

Compensation

80,000 annually | Full-Time Position

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.