Admissions Director

Legacy Health Services; Parma (OH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Supportive leadership team

Community outreach opportunities

Job summary

Legacy Health Services in Parma, OH, is seeking an Admissions Director to oversee the full admissions process from inquiry through move-in. You will coordinate with hospitals, physicians, case managers, and families to ensure a smooth, compassionate transition for residents.

The ideal candidate is organized, relationship-driven, and thrives in a fast-paced healthcare environment, with strong knowledge of Medicare/Medicaid and EMR systems.

Qualifications

• Experience in long-term care, skilled nursing, hospital discharge planning, or healthcare admissions.
• Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes.
• Strong communication, interpersonal, and customer-service skills.
• Ability to multitask and work efficiently in a dynamic environment.

Responsibilities

• Manage the complete admissions process from inquiry to move-in.
• Serve as liaison for hospitals, case managers, physicians, and partners.
• Review clinical information and determine appropriate placement with nursing leadership.
• Maintain census information and bed availability communications.
• Conduct facility tours and guide prospective residents and families.

Skills

Communication skills

Organization

Multitasking

Interpersonal skills

Customer service

EMR systems

NaviHealth/CarePort/Epic experience

Education

High school diploma required

Associate or Bachelor’s degree preferred

Tools

NaviHealth

CarePort

Epic

EMR systems

Job description

The Admissions Director oversees and coordinates all aspects of the admissions process, from initial inquiry to move-in. This role works closely with hospital partners, referral sources, residents, and families to ensure a smooth and supportive experience. The ideal candidate is organized, relationship‑driven, and thrives in a fast-paced healthcare environment.

Key Responsibilities

• Manage the complete admissions process, including inquiries, tours, assessments, approvals, and move-ins
• Serve as primary liaison for hospitals, case managers, physicians, and community partners
• Review clinical information and collaborate with nursing leadership to determine appropriate placement
• Maintain accurate census information and effectively communicate bed availability
• Conduct facility tours and provide compassionate guidance to prospective residents and families
• Ensure timely follow-up with referral sources and maintain strong working relationships
• Complete all required documentation in compliance with state, federal, and facility guidelines
• Support marketing efforts and represent the facility at community outreach events
• Work collaboratively with interdisciplinary team members to ensure positive resident transition experiences

Qualifications

• Experience in long-term care, skilled nursing, hospital discharge planning, or healthcare admissions required
• Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes
• Strong communication, interpersonal, and customer-service skills
• Ability to multitask, prioritize, and work efficiently in a dynamic environment
• Proficiency with EMR systems and referral platforms (e.g., NaviHealth, CarePort, Epic, etc.)
• High school diploma required; associate or bachelor’s degree preferred

Why Join Us

• Competitive pay based on experience
• Comprehensive medical, dental, and vision insurance
• Paid time off, paid holidays, and retirement plan options
• Supportive leadership team and collaborative work environment
• Opportunity to make a meaningful impact on residents and families

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.