Admissions CRM Administrator

SCI-Arc; Los Angeles (CA); On-site; USD 37,195 - 44,083; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

SCI-Arc is seeking an experienced Admissions CRM Administrator responsible for managing the Slate CRM environment. The role includes customizing applications, ensuring data integrity, and supporting admissions strategies. Ideal candidates should possess strong problem-solving skills and a Bachelor's degree, with a proactive approach to collaboration.

Qualifications

• Bachelor’s degree in technology, business, management, or related discipline required.
• Hands-on experience with Slate CRM is essential.
• Excellent verbal communication skills for customer interactions.

Responsibilities

• Customization and build applications for the admissions cycle.
• Manage data integrations and assist with error correction.
• Collaborate with Admissions team to optimize workflows.

Skills

Problem-solving

Communication

Multi-tasking

Attention to detail

Organizational skills

Education

Bachelor’s degree in technology, business, management, or related discipline

Tools

Slate CRM

Job description

22 hours ago Be among the first 25 applicants

This range is provided by SCI-Arc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $32.00/hr

Job Title: Admissions CRM Administrator

Department: Admissions

Reports to: Admissions & Recruitment Director

FLSA Status: Full-time, Non-exempt

Pay Scale: $27.00 - $32.00/hour

Summary:

We are seeking an experienced and proactive Admissions CRM Administrator to join our team. The ideal candidate will have hands-on experience with Slate CRM, along with a positive attitude, strong problem-solving skills, and an energetic, collaborative approach.

Reporting to the Director of Admissions & Recruitment, the Admissions CRM Administrator will play a key role in managing, optimizing, and expanding the Slate CRM environment to meet the evolving needs of the admissions office. This position will focus on enhancing operational workflows, ensuring data integrity, and developing solutions that align with the institution’s enrollment strategies for undergraduate, graduate, postgraduate, and non-degree programs.

Essential Duties and Responsibilities:

• Customization, builds applications, creates forms, queries, and reports to support all stages of the admissions cycle
• Manage annual application preparation, including updates and configuration for each admissions cycle
• Builds and maintains import processes for external data sources, ensuring timely and accurate reconciliation of all name acquisition data
• Design and manage portals to support admissions and recruitment efforts
• Identify opportunities for enhancements and recommend technical solutions that support operational efficiency and strategic goals
• Manage data integrations and assist with error correction in the feed of data between systems, vendor files, and site-specific forms that insert records into the system. Develop in-depth knowledge of data integrations and business process data usage ensuring optimal data integrations and troubleshooting when necessary
• Collaborate with the Admissions team to implement and optimize automated communication workflows, including segmentation, personalization, testing, and deployment
• Manage population groups and deliver targeted outreach campaigns
• Run regular audits to maintain data integrity and ensure best practices in system maintenance
• Provide high-quality customer service by answering the Admissions Office’s main phone line and assisting with inquiries as needed
• Perform other related duties as directed by Admissions & Recruitment Director

Qualifications:

• Bachelor’s degree in technology, business, management, or related discipline
• Experience integrating and managing Slate CRM
• Excellent verbal communication skills to clearly convey information in-person and over the phone
• Skill in writing clear and concise, correspondence, memos, and e-mails
• Demonstrated ability to multi-task and work in an extremely fast paced environment
• Attention to detail and strong organization skills
• Self-starter, resourceful, and naturally hospitable
• Ability to maintain effective working relationships and collaborate with others to achieve common goals

We offer a great benefits package with medical, dental, vision, 401(k) and paid time off.

SCI-Arc is proud to be an equal opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Other

• Industries

  Higher Education

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