Admissions Counselor I

ULSA University of Louisville; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The University of Louisville is seeking an Admissions Counselor I to recruit and enroll adult students pursuing a bachelor’s degree. You will build relationships with prospective adult students, guide them through admissions and financial aid processes, and represent the university at events and information sessions.

You will work with admissions, financial aid, and student services teams to ensure a seamless enrollment experience from inquiry to enrollment, including local and regional travel

Qualifications

• Bachelor's degree in a related field or an equivalent combination of education and experience.
• Customer service experience and strong communication skills.
• Experience with CRM systems and Microsoft Office.

Responsibilities

• Serve as University’s project Graduate college advocate, including work with adult returner population.
• Coordinate degree checks with applicants and advise students on routes to degrees.
• Assist in strategies targeted at re-enrollment of stop-out students.
• Advise, counsel, and inform prospective students, parents and others seeking information about the University.
• Serve as counselor on call several times per month.
• Assist with review and admission decisions of applications, transfer, readmitted and petition students.
• Assist with outreach and recruitment efforts to prospective adults and transfer students.
• Coordinate and participate in off-campus, on-campus and virtual programs to introduce prospective students to the campus and University facets.
• Assist with the Osher Reentry scholarship and maintain contact with applicants regarding missing materials and deadlines.
• Assist prospective students with pre-evaluation of transfer work.
• Assist in the Comeback Cards Program acceptance and related activities.
• Assist Donovan Scholars with admission and enrollment.

Skills

Customer service

Communication

Presentation skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

CRM

Microsoft Office

Job description

Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R109619 Minimum Requirements: Bachelor's degree in a related field or an equivalent combination of education and experience. Grade 3 (Hourly)

The Admissions Counselor I supports the efforts of the University of Louisville to recruit and enroll adult students seeking to begin or complete a bachelor's degree. This position develops relationships with prospective adult students and provides personalized guidance throughout the admissions and enrollment process. The counselor represents the University at college fairs, employer and community events, and other recruitment activities and conducts both in-person and virtual information sessions. The position serves as a knowledgeable and supportive resource for adult students, helping them understand admission requirements, enrollment processes, financial aid offers, costs of attendance, and available pathways to earning a degree. The counselor reviews applications for admission, communicates regularly with prospective and admitted students, and provides one-on-one assistance to help students navigate barriers and make informed decisions about enrolling at the University of Louisville. The Admissions Counselor works collaboratively with colleagues across admissions, financial aid, academic programs, and student services to create a seamless experience for adult learners from initial inquiry through enrollment. Will require the ability to meet with external collaborators so may involve local and regional travel.

Compensation will be commensurate to candidate experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as University's Project Graduate college advocate, including work with our Adult Returner population.
• Coordinate degree checks with applicants, advise students on routes to degrees, serve as liaison between students and departments.
• Assist in implementation of strategies targeted at re-enrollment of stop-out students.
• Advise, counsel, and inform prospective students, parents and others seeking information about the University.
• Serve as counselor on call several times per month.
• Assist with review and admission decisions of application, transfer, readmitted students, and petition students.
• Assist with outreach and recruitment efforts to prospective adults and transfer students.
• Coordinate and participate in both off-campus, on-campus and virtual programs designed to introduce prospective students to the campus and other facets of the University.
• Assist with the Osher Reentry scholarship, including maintaining frequent contact with applicants regarding missing materials, deadlines, and other important information.
• Assist prospective students to facilitate and understand a pre-evaluation of transfer work.
• Assists in the acceptance of students and the monitoring for the Comeback Cards Program.
• Assists Donovan Scholars with admission and enrollment.

PREFERRED QUALIFICATIONS

• Customer service experience
• Microsoft Office
• Experience with CRM
• Strong communication and presentation skills

COMPETENCIES

• Review and interpretation of data

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion. Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292. If you require assistance or accommodation with our online application process, please contact us by email at [e-mail] or by phone [phone].

The University of Louisville is committed to being a great place to work, learn and invest. It is a place where you will thrive in a community of inclusivity, cultivate your innovative power and work where you'll discover your purpose. Join the Cardinal Family today. Learn more about the University at our About Us page.