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Stonington Institute seeks a compassionate and dedicated Admissions Counselor to facilitate client admissions and support their journey towards recovery. The role involves conducting risk assessments, managing inquiries, and ensuring effective communication with various stakeholders. This full-time position offers opportunities for professional growth and a rewarding career within a supportive environment dedicated to substance abuse treatment.
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Join to apply for the ADMISSIONS COUNSELOR - FULL TIME role at Stonington Institute
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Responsibilities
Are you caring, compassionate and hardworking? Our facility can provide a place for you to thrive and continue your professional development.
Stonington Institute, a division of one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS), has an immediate opening for an Admissions Counselor. UHS is a Fortune 500 corporation and in 2017 was recognized as one of the World’s Most Admired Companies by Fortune.
Responsibilities
Are you caring, compassionate and hardworking? Our facility can provide a place for you to thrive and continue your professional development.
Stonington Institute, a division of one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS), has an immediate opening for an Admissions Counselor. UHS is a Fortune 500 corporation and in 2017 was recognized as one of the World’s Most Admired Companies by Fortune.
Stonington Institute is committed to providing quality substance abuse treatment options for adults in Southeastern Connecticut and surrounding areas. We offer medical detox as well as residential addictions treatment for active duty and retired military service members in our North Stonington location. Our clinic in Groton, CT, offers partial hospitalization and intensive outpatient treatment, and is conveniently located across the street from The Inn at Trails Corner, a new 180 bed dormitory-style sober community for adult men and women who attend our outpatient day treatment programs. The Inn offers overnight accommodations, full-meal service, indoor/outdoor recreation options, a workout room, and computer center for all clients. We accept private insurance, state-funded plans and self-pay arrangements.
Job Summary
The Admissions Counselor is responsible for the transition from initial telephone call to actual admission of clients to the Institute. The Admissions Counselor provides telephonic risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and designated intake staff at the program. Job responsibilities include management of Inquiry Calls to the Institute, telephonic screening of potential clients, insurance verification, triage of calls to appropriate levels of care and treatment sites, tracking and monitoring of call and admission disposition, follow-up calls with patients who do not present as scheduled for admission, referral relations, interdepartmental relations, documentation and data entry of all inquiry calls, and excellence in customer service.
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