Admissions Counselor (East Coast Hub)

Monte Nido; Miami (FL); Remote; Full time

Job summary

A leading company in the healthcare sector seeks an Admissions Counselor for their East Coast Hub. This remote position involves conducting assessments, managing client communications, and coordinating admissions. Ideal candidates will have a background in social work and strong customer service skills. Join a dedicated team committed to providing quality care for eating disorders, with competitive compensation and comprehensive benefits.

Benefits

Medical, dental, and vision insurance

Retirement plans

Company-paid life insurance

Paid time off

Professional development opportunities

Qualifications

• Experience in mental health field preferred.
• Proficient in multitasking and computer skills.

Responsibilities

• Conduct initial intake assessments and manage a caseload.
• Maintain communication with clients and referring hospitals.

Skills

Customer Service

Multitasking

Empathy

Professionalism

Sales Mindset

Education

Bachelor's Degree in Social Work

Tools

Salesforce

EMR/EHR

Job description

Join to apply for the Admissions Counselor (East Coast Hub) role at Monte Nido.

This position offers a pay range of $23.00/hr - $31.00/hr, based on skills and experience. Your actual pay will be discussed with your recruiter.

Position Details

Location: Remote (Eastern Standard Time)

Schedule: Tuesday-Saturday or Sunday-Thursday

Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs blend medically sophisticated care with personalized treatment, grounded in evidence-based strategies for adults and adolescents. We employ a multidisciplinary approach, integrating medical, psychiatric, nutritional, and clinical strategies within an intimate home setting.

Responsibilities

• Conduct initial intake assessments and manage a caseload of prospective clients.
• Forward clinical/medical documentation for review by RNs or MDs.
• Collaborate with Evaluation Clinicians as needed.
• Maintain communication with clients, families, and referring hospitals/programs.
• Coordinate admission dates with staff and external organizations.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree in Social Work or related field preferred.
• Excellent customer service skills, professionalism, patience, and empathy.
• Proficient in multitasking and computer skills, including typing.
• Sense of urgency and a sales-oriented mindset.
• Experience in mental health field preferred.
• Experience with Salesforce and EMR/EHR preferred.

Benefits & Rewards

• Competitive compensation
• Medical, dental, and vision insurance
• Retirement plans
• Company-paid life insurance, AD&D, and short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Paid time off and professional development opportunities

Additional Information

We are committed to diversity and equal opportunity employment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an entry-level, full-time position in the Education and Training sector within Hospitals and Healthcare industries.