Admissions Counselor 12pm-12am shift

Acadia Healthcare; Reading (Berks County); On-site; USD 45,000 - 60,000; Full time

Job summary

Join Acadia Healthcare as an Admissions Counselor for the 12pm-12am shift. This entry-level position involves facilitating patient admissions and conducting assessments to ensure the best care continuity. Ideal candidates will have a background in social services and a compassionate demeanor.

Qualifications

• Bachelor's degree required; master's degree or RN preferred.
• One or more years’ experience in mental/behavioral health preferred.

Responsibilities

• Facilitating admissions and clinical intake assessments.
• Coordinating admissions and transfers.
• Maintaining knowledge of milieu management.

Skills

Communication

Empathy

Interpersonal Skills

Education

Bachelor’s degree in a social services field

Master's degree in related fields or RN preferred

Job description

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PURPOSE STATEMENT:

Clinical professional responsible for facilitating admissions, clinical intake assessments, and utilization review processes to ensure continuity of care for patients and optimal resource utilization.

Responsibilities

ESSENTIAL FUNCTIONS:

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility checks and communicate findings.
• Collaborate with medical and psychiatric personnel on referrals.
• Coordinate admissions and transfers within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions promptly.
• Ensure receipt of all clinical information prior to admission.
• Complete pre-admission assessments and communicate with physicians.
• Prepare and maintain medical records for authorization.
• Complete pre-authorization for treatment and admission.
• Admit patients in the registration system and complete forms.
• Maintain a positive, empathetic, and professional attitude.
• Coordinate care for non-admitted patients and ensure follow-up.
• Demonstrate urgency regarding patient safety and customer service.
• Conduct safety checks as per guidelines.

Other Functions

• Perform additional tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a social services field required (if allowed by state).
• Master's degree in related fields or RN preferred.
• One or more years’ experience in mental/behavioral health preferred.

Licenses/Designations/Certifications

• Current licensure as required (RN, CAC, etc.).
• CPR and de-escalation/restraint certification required.
• First aid may be required depending on state or facility.

We are committed to equal employment opportunities for all applicants.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Education and Training
• Industry: Mental Health Care

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