Admissions Counselor

Northern Pennsylvania Regional College; Warren (Warren County); Hybrid; USD 34,000 - 42,000; Full time

Job summary

The Admissions Counselor at Northern Pennsylvania Regional College serves as an ambassador for NPRC, guiding prospective students and families through the admissions process with a focus on accessibility, affordability, and student success.

The ideal candidate communicates compassionately, stays organized across high-volume workflows, and collaborates with the Director of Admissions to review applications, conduct outreach, and support recruitment events that boost enrollment.

Qualifications

• Associate degree required.
• Proficiency in Microsoft Office Suite.
• One year’s experience in college admissions.

Responsibilities

• Review prospective student applications and documents for completeness.
• Engage prospective students via mail, phone, and digital channels.
• Adopt new technologies and processes quickly.
• Collaborate with the director and counselors to move applicants through admissions.
• Recommend process improvements for admissions.
• Monitor for fraudulent application procedures.
• Maintain accurate records of student progress toward submission/next steps.
• Support recruitment campaigns and events to increase enrollment.
• Stay informed on programs, transfer agreements and opportunities.
• Assist with college fairs and outreach to middle/high schools.

Skills

Microsoft Office Suite

Customer service

Education

Associate degree

Bachelor’s degree

Tools

CRM systems

Database use

Job description

JOB TITLE: Admissions Counselor

PRIORITY DEADLINE: September 27, 2026

CLASSIFICATION: Full-time, Exempt

COMPENSATION: Starting Salary $38,000

DIVISION: Enrollment Management

DEPARTMENT: Admissions and Marketing

REPORTS TO: Director of Admissions and Strategic Communications

SUPERVISES: Not Applicable

MINIMUM REQUIREMENTS:

• Associate degree
• Proficiency in Microsoft Suite programs

PREFERRED QUALIFICATIONS:

• Bachelor’s degree
• One year’s experience in college admissions
• Experience with database use and customer relationship management systems

POSITION SUMMARY:

The Admissions Counselor serves as a vital ambassador of the College, responsible for engaging and guiding prospective students and their families through the admissions process. With a strong focus on accessibility and student success, this role engages with diverse populations—including first-generation students, adult learners, and transfer students—to promote awareness of academic programs, career pathways, and support services. The Admissions Counselor assists applicants from initial inquiry through application acceptance. The ideal candidate is a compassionate communicator, organized multitasker, and committed advocate for a welcoming, affordable, and high-quality education.

ESSENTIAL FUNCTIONS:

• Reviews prospective student applications, workforce development pre-registrations, and supporting documents to ensure a complete and eligible application for submission and consideration
• Engages prospective students timely through direct mail, telephone, and digital channels, providing knowledgeable and friendly support throughout the admissions process.
• Learns and adopts new technologies, software, and programs quickly while remaining flexible and adaptable to evolving processes.
• Works collaboratively with their director and other counselors to review applicants, move applicants through the admissions process, and send out admissions offers
• Provides recommendation for process optimization throughout the admissions process
• Stays up to date on fraudulent application procedures, ensuring attention to detail in review and evaluation
• Maintains accurate documentation and records of students’ progress toward application submissions and next steps in the admissions process
• Contributes to the planning and execution of recruitment campaigns, events, and yield activities designed to increase enrollment and student engagement
• Stays current on institutional offerings, pathways, and transfer agreements designed to increase enrollment and student engagement
• Supports admissions and recruiting events like college fairs and middle school/high school activities

ADDITIONAL ELIGIBILITY REQUIREMENTS:

• Valid Driver’s License, proof of auto insurance and consistent access to a vehicle

CLEARANCE REQUIREMENTS:

Must be able to obtain the following clearances and training:

• PA Child Abuse History Clearance
• Pennsylvania Access To Criminal History Record Check
• Federal Criminal History Background Check
• Training Certificate - Mandated and Permissive Reporting in Pennsylvania

PHYSICAL REQUIREMENTS:

The physical and mental demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Occasional ascending or descending of stairs, moving about workspaces to accomplish tasks
• Constant sitting and standing for prolonged periods, repetitive motion of wrists, hands, and/or fingers
• Occasional movement of object 20-50 pounds

WORKING CONDITIONS/WORK SCHEDULE:

• Office Location: Hybrid - Remote and Warren Administrative Office. For more information visit our website: NPRC.edu
• Office assignment contingent upon business need
• Work hours: 8:30 am to 5:00 pm, Monday through Thursday, and 8:30 am to 4:30 pm Friday. Evening and weekend hours may be required during peak seasons
• Notwithstanding the office hours, full-time employees are expected to work a minimum of 37 hours per week

TRAVEL REQUIREMENTS:

• Frequent travel as required (for example: College fairs, events, hanging flyers, etc.)

OTHER DUTIES:

• Perform other duties as assigned
• Campus Security Authority (CSA)

Northern Pennsylvania Regional College (NPRC) is an Equal Opportunity Employer. NPRC does not discriminate on the basis of race, color, religion, national origin, ancestry or place of birth, sex, gender identity or expression, perceived gender identity, sexual orientation, disability, use of a service animal due to disability, marital status, familial status, genetic information, veteran status, age, or other classification protected by applicable.

NPRC is committed to ensuring accessibility for all applicants. If you require assistance during the application process please contact Human Resources, 814-230-9010 or email - [e-mail].