Admissions Coordinator - Spaulding

1500 Rehabilitation Hospital of the Cape and Islands Corporation; Sandwich (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham’s Spaulding Rehabilitation on Cape Cod seeks a patient intake professional to welcome patients, collect required information, and help determine admission eligibility. You will review medical benefits and financial forms and may arrange transportation or related services.

This onsite role supports a team focused on patient-centered care. The position emphasizes accurate data collection, clear communication with patients and caregivers, and collaboration with healthcare

Qualifications

• High School Diploma or Equivalent is required.
• Associate's Degree in Healthcare Administration or Business Administration is preferred.
• Experience in hospital admissions/healthcare admissions/Patient registration/Patient scheduling/Patient referrals is preferred (0-1 year).
• Experience in lieu of a degree is not accepted.

Responsibilities

• Greet patients and collect their personal and medical information for admission.
• Review patients' medical benefits and financial responsibility forms.
• Coordinate services for patients, such as transportation when needed.

Skills

Computer skills

Strong communication

Attention to detail

Organizational skills

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Healthcare Administration

Associate's Degree Business Administration

Job description

Site

Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Come join our team at Spaulding Rehabilitation on beautiful Cape Cod. Spaulding Rehabilitation Cape Cod is a nationally recognized rehabilitation leader in a unique Cape Cod setting. As the Cape’s only hospital-level rehabilitation provider with inpatient and outpatient programs, we are part of the Spaulding Rehabilitation Network and Mass General Brigham. We offer a collaborative, patient-centered environment where employees can build meaningful careers and help patients regain independence. Candidates are drawn to our strong reputation, supportive culture, development opportunities, and career-growth pathways. Spaulding Cape Cod is a strong destination for clinical, administrative, operational, and support employees who want to grow, contribute, and make a meaningful impact.

This role is responsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted. Review patients' medical benefits and financial responsibility forms. May also arrange services for patients, such as transportation. Does this position require Patient Care? No -Communicate with patients, families and healthcare providers to gather required information for admission.

Qualifications

• Education High School Diploma or Equivalent required
• Associate's Degree Healthcare Administration preferred or Associate's Degree Business Administration preferred
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials Experience hospital admissions/healthcare admissions/Patient registration/Patient scheduling/Patient referrals experience 0-1 year preferred

Knowledge, Skills and Abilities

• Computer proficiency required.
• Highly developed communications and interpersonal skills working with various populations required.
• Excellent attention to detail.
• Strong organizational and multitasking abilities.
• Knowledge of medical terminology and insurance processes.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

311 Service Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly Grade 3

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Our Mission

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.