Admissions Coordinator for Residential Facility - PRN

BayMark Health Services; Salem (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

Granite Recovery Centers is seeking a Full Time Admissions Coordinator to manage admissions processes under the Director of Admissions. The role requires strong organizational and communication skills to collect intake information, coordinate with clinical staff, and guide families through what to expect from our program.

You will handle after-hours calls, complete paperwork, maintain the admissions tracker, and collaborate with referral sources to optimize patient access and care.

Qualifications

• 1+ years of administrative experience.
• High School diploma or equivalent.
• Valid driver’s license.
• Must pass State of New Hampshire criminal background and driving record checks.

Responsibilities

• Communicates with family members and potential clients about admission items and belongings.
• Available to receive after-hours calls, holidays and weekends.
• Gathers financial and insurance information promptly and securely.
• Communicates effectively with the billing company.
• Completes phone intake screenings and uploads results into the EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and prospective clients to describe the program and services offered.
• Maintains the admissions tracker and admissions traffic report.
• Visits treatment facilities and referral sources with marketing material and reports updates.
• Completes all necessary paperwork prior to client intake as outlined in the admissions process.
• Treats clients with dignity and respect and communicates non-judgmentally.
• Assists with client transport as necessary.
• Participates in quality improvement initiatives within the admission process.

Skills

Time management

Organizational skills

Effective communication

Empathy

Education

High School diploma or equivalent

Tools

EHR systems

Job description

Full Time Admissions Coordinator

Granite Recovery Centers is looking for a highly organized, professional, and dependable Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions

Description

Position at Granite Recovery Centers Full Time Admissions Coordinator Granite Recovery Centers is looking for a highly organized, professional, and dependable Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions

Role And Responsibilities

• Communicates with family members and potential clients, informing about patient care expectations and necessary personal items/belongings for patients to bring with them upon admission.
• Available to receive phone calls afterhours, on holidays and weekends.
• Gathers financial and insurance information from the client/fiduciary in a prompt and secure fashion.
• Communicates effectively with the billing company.
• Completes phone intake screenings with potential clients and uploads results into EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and prospective clients to accurately describe the program and services we offer and what to expect from Mount Sinai.
• Maintains the Mount Sinai Tracker and Admissions Traffic Report.
• Follows Admissions Process as directed for step by step detail.
• Visits treatment facilities, hospitals and other potential referral sources with marketing material. Provides updates of such business development visits to the Director of Admissions or Director of Business Development.
• Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
• Treats clients with dignity and respect and communicates in a non-judgmental manner.
• Assists with client transport as necessary.
• Participates in quality improvement/patient satisfaction initiatives specific to the admission process.
• Maintains professional boundaries with clients and interacts with them in an appropriate manner.
• Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.

Qualifications And Education Requirements

• 1+ years of administrative experience.
• High School diploma or equivalent.
• Valid driver’s license.
• Must pass State of New Hampshire criminal background and driving record checks.

Preferred Skills

• Substance abuse treatment history.
• Strong time management and organizational skills.
• Ability to communicate effectively and empathetically with clients and family members.
• EHR systems experience.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here Is What You Can Expect From Us

Granite Recovery Centers a progressive substance abuse treatment organization is committed to the highest quality of patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Granite Recovery Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.