Admissions Coordinator - Avalon Center

Lakeview Center; Milton (FL); On-site; USD 50,145,000 - 53,726,000; Full time

Job summary

Lakeview Center admissions is seeking an Admission Coordinator to support the front office for clinical and physician practice areas. Responsibilities include check-in/out, scheduling, reminder calls, co-pays, and insurance verification, ensuring timely task completion and excellent customer service.

Assignments require independence and adherence to agency policies, federal/state regulations, and contract requirements. Strong communication and organization are essential for success in this role.

Qualifications

• High school diploma or GED plus 3 years of related medical field experience.
• Experience in front office/medical practice workflows.
• Ability to verify insurance authorizations and schedule tasks.
• Detail oriented with strong communication and prioritization.

Responsibilities

• Manage front desk check-in and check-out and scheduling.
• Make reminder calls and collect co-pays.
• Verify insurance and authorizations.
• Support clinical and physician practice areas with front office duties.
• Maintain compliance with policies and regulations.

Skills

Communication skills

Organizational skills

Decision-making

Customer service

Education

High school diploma or GED

Tools

Microsoft Office 2010

Job description

Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. Learn more at eLakeviewCenter.org.

The position of Admission Coordinator is an integral part of the Business Practice Front Office Team. This position primary responsibilities are the provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out, scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services. This position is expected to maintain a working knowledge of front desk processes, ensure all daily task are completed timely, support the needs of the professional staff and ensure quality customer service.

Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Role Requirements:

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
• Must have working knowledge of business/medical or relatively front office practice.
• Understanding of insurance authorizations and practice requirements is considered a plus.
• Must have the ability to work independently with good criterial thinking and decision-making skills.
• Must have proficient internet/computer skills and use Microsoft Office 10 to complete task.
• Must have strong organizational skills and the ability to prioritize responsibilities.
• Must have the ability to able to maintain effective working relationships with internal and external customers.
• Must have excellent verbal and communication to include letters, memos and emails.
• Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division.
• Must be extremely detail oriented with a high level of accuracy while demonstrating the ability to resist distractions.
• Must be able to pass organization screening requirements, including state and federal background screening as appropriate.

Compensation:

Salary Range for this position is $17.50 - $18.75 per hour. Salary is based on experience.

LifeView Group, Inc.is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED