Admissions Coordinator

Lakeview Center; DeFuniak Springs (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Drug Free Workplace

Job summary

Lakeview Center is seeking an Admission Coordinator to support the Business Practice Front Office Team. The role involves front desk duties such as check-in/check-out, scheduling, reminders, co-pays, and insurance verification, while ensuring excellent customer service to patients and staff.

Responsibilities include independent task execution, adherence to facility policies, and collaboration with professional staff to meet daily objectives in a compliant environment.

Qualifications

• High school diploma or GED or equivalent experience.
• 3 years of related medical front-office experience preferred.
• Working knowledge of business/medical front office practice.
• Understanding of insurance authorizations is a plus.
• Ability to work independently with good judgment and decision-making.
• Proficient internet and computer skills; MS Office proficiency.
• Strong organizational and prioritization skills.
• Excellent verbal and written communication.
• Ability to follow agency policies and maintain accuracy.

Responsibilities

• Provide front desk support: check-in and check-out, scheduling, and reminders.
• Handle patient communications, authorizations, and copays.
• Verify insurance coverage and process related documentation.
• Support clinical staff and ensure timely completion of daily tasks.
• Maintain compliance with policies, procedures, and regulations.

Skills

Microsoft Office

Front desk skills

Independent work

Detail oriented

Customer service

Communication

Education

High School Diploma or GED

3 years medical front-office experience

Tools

Microsoft Office 2010/365

Job description

Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. Learn more at eLakeviewCenter.org.

The position of Admission Coordinator is an integral part of the Business Practice Front Office Team. This position primary responsibilities are the provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out, scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services. This position is expected to maintain a working knowledge of front desk processes, ensure all daily task are completed timely, support the needs of the professional staff and ensure quality customer service.

Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Role Requirements:

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
• Must have working knowledge of business/medical or relatively front office practice.
• Understanding of insurance authorizations and practice requirements is considered a plus.
• Must have the ability to work independently with good criterial thinking and decision-making skills.
• Must have proficient internet/computer skills and use Microsoft Office 10 to complete task.
• Must have strong organizational skills and the ability to prioritize responsibilities.
• Must have the ability to able to maintain effective working relationships with internal and external customers.
• Must have excellent verbal and communication to include letters, memos and emails.
• Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division.
• Must be extremely detail oriented with a high level of accuracy while demonstrating the ability to resist distractions.
• Must be able to pass organization screening requirements, including state and federal background screening as appropriate.

Compensation:

Salary Range for this position is $17.50 - $18.75 per hour. Salary is based on experience.

LifeView Group, Inc.is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED