Admissions Coordinator - Avalon Center

GCE; Milton (FL); On-site; USD 24,000 - 26,000; Full time

Job summary

Lakeview Center in Northwest Florida seeks an Admission Coordinator to manage front office tasks, scheduling and patient communications. You will verify insurance, handle authorizations and collect co-pays while supporting clinical staff and ensuring high-quality customer service.

Applicants should have a high school diploma or GED with medical front office experience, or an equivalent combination of education and experience. Strong organization and communication are essential.

Qualifications

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
• Must have working knowledge of business/medical front office practice.
• Understanding of insurance authorizations and practice requirements is a plus.
• Ability to work independently with good critical thinking and decision-making skills.
• Proficient internet/computer skills; use Microsoft Office 10 to complete tasks.
• Strong organizational skills and ability to prioritize responsibilities.
• Ability to maintain effective working relationships with internal and external customers.
• Excellent verbal and written communication, including letters, memos and emails.
• Work within agency policies and procedures; follow program guidelines.
• Detail-oriented with high accuracy and ability to resist distractions.
• Able to pass state and federal background screening as required.

Responsibilities

• Provide support for the clinical and physician practice by managing front office responsibilities of check-in/check-out, scheduling, reminders and co-pays.
• Verify insurance, authorizations and ensure quality customer service while supporting staff.
• Maintain front desk processes and ensure daily tasks are completed timely and accurately.
• Support the needs of professional staff and ensure compliance with policies and procedures.

Skills

Front desk operations

Insurance authorizations

Independent work

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office 2010

Job description

Lakeview Centerprovides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. Learn more at eLakeviewCenter.org.

Overview

The position of Admission Coordinator is an integral part of the Business Practice Front Office Team. This position primary responsibilities are the provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out, scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services. This position is expected to maintain a working knowledge of front desk processes, ensure all daily task are completed timely, support the needs of the professional staff and ensure quality customer service.

Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Role Requirements:

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.

• Must have working knowledge of business/medical or relatively front office practice.

• Understanding of insurance authorizations and practice requirements is considered a plus.

• Must have the ability to work independently with good criterial thinking and decision-making skills.

• Must have proficient internet/computer skills and use Microsoft Office 10 to complete task.

• Must have strong organizational skills and the ability to prioritize responsibilities.

• Must have the ability to able to maintain effective working relationships with internal and external customers.

• Must have excellent verbal and communication to include letters, memos and emails.

• Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division.

• Must be extremely detail oriented with a high level of accuracy while demonstrating the ability to resist distractions.

• Must be able to pass organization screening requirements, including state and federal background screening as appropriate.

Compensation:

Salary Range for this position is $17.50 - $18.75 per hour. Salary is based on experience.

LifeView Group, Inc.is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED.

A Level II background screening is required. For more information, please use the following link. HB531 | Florida Agency for Health Care Administration