Admissions Coordinator

Alvarado Care Center; Walnut Creek (CA); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Alvarado Care Center in Walnut Creek, CA, is seeking an Admissions Coordinator to manage the facility's referral and admissions flow. You will work with the interdisciplinary team to admit residents, meet census goals, and coordinate post-admission processes in the electronic medical record.

The ideal candidate has at least 3 years in healthcare, PCC experience, and strong communication skills. The role requires scheduling Monday–Friday, 8:30am–5:00pm, with opportunities to influence market

Qualificações

• Minimum of three (3) years' experience in a healthcare setting.
• Minimum of two (2) years college education in health care administration, business management, and/or marketing or public relations preferred.
• Ability to adjust work schedule based on facility's business need, specifically incoming admissions.
• Must have strong communication skills, both oral and written.
• Must have knowledge of care needs of elderly and/or chronically ill.

Responsabilidades

• Manage the facility customer flow (referrals) and admissions process, including post-admission use of the electronic medical record.
• Meet census goals by coordinating with the interdisciplinary team to admit residents and optimize ADC.
• Guide the facility sales program to ensure satisfaction of customers, referrers, and payors and maximize market penetration.
• Collaborate with staff and physicians; participate in Team Sales and performance improvement discussions.
• Identify opportunities for improvement to address admission barriers and create improvement plans.

Conhecimentos

Admissions experience

PCC experience

Strong communication

Basic computer skills

Formação académica

Two years college education in healthcare administration, business management, and/or marketing or public relations

Experience in healthcare setting

Descrição da oferta de emprego

• Atleast 1 year of Admissions experience in a SNF preferred
• PCC experience
• Monday-Friday 8:30am - 5:00pm

POSITION SUMMARY

Manage the Facility customer flow (referral), admissions process including community sales, referral management, and admission sign-in, through post-admission utilizing the electronic medical record. Meet census goals by working with the facility’s interdisciplinary team to coordinate customer flow into and through the nursing facility. Guide the facility sales program which ensures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of facility QMix and Average Daily Census (ADC) goals.

Reports through a dotted line relationship to the Administrator to accomplish targeted QMix and Average Daily Census (ADC) goals. The reporting relationship includes but is not limited to:

· Clarification of admission roles and responsibilities;

· Advice and direction relating to facility admission performance improvement;

· Development of sales, service and relationship management expertise;

· Guidance through monthly meetings to achieve business and personal professional goals;

· Identification of opportunities for improvement to address admission barriers and create improvement plans.

POSITION RELATIONSHIP

Collaborates with all levels of unit nursing personnel and administrative and financial staff, physicians, consultants, and providing education to the facility.

The reporting relationship includes but is not limited to:

· Clarification of admission roles and responsibilities;

· Advice and direction relating to facility admission performance improvement;

· Direction on participation in "Team Sales";

· Development of sales, service and relationship management expertise;

· Guidance through monthly meetings to achieve business and personal professional goals;

· Identification of opportunities for improvement to address admission barriers and create improvement plans.

QUALIFICATIONS

1. PROFESSIONAL

a. Minimum of three (3) years' experience in a healthcare setting.

b. Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred.

c. Ability to adjust work schedule based on facility's business need, specifically incoming admissions

2. PERSONAL

a. Must have strong communication skills, both oral and written

b. Must have knowledge and awareness of the care needs of the elderly and/or chronically ill.

c. Must have knowledge and ability to teach adult learners.

d. Must have basic computer skills.

e. Must be able to organize, analyze, investigate and implement principles of infection control committee.