Admissions Coordinator

Pavago; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Pavago is seeking a bilingual Admissions Coordinator to drive enrollment in our career training programs. This remote, full-time role focuses on converting inbound inquiries through English and Spanish, handling objections, and guiding prospects to enrollment.

You will manage inbound calls, follow up with warm leads, maintain a sales pipeline, and ensure smooth onboarding with internal teams, all while meeting enrollment targets.

Qualifications

• Fluent English and Spanish (spoken and written).
• 2+ years in Inside Sales, Admissions, Enrollment, or similar phone-based sales role.
• Proven experience closing sales over the phone.
• Strong objection-handling and negotiation skills.
• Excellent verbal communication and active listening.
• Comfortable working toward sales and enrollment targets.
• Experience using CRM systems to manage leads and interactions.

Responsibilities

• Answer inbound calls from prospective students in English and Spanish. Follow up with warm leads and guide students through enrollment, explaining programs, schedules, tuition, funding options, and requirements.
• Maintain consistent follow-up through phone, email, and text, keeping a structured pipeline and timely responses.
• Record all interactions in the CRM and coordinate with internal teams to ensure smooth onboarding for new students.

Skills

Bilingual English/Spanish

Inside Sales

Closing over the phone

Objection handling

CRM software

Verbal communication

Target driven

Remote work

Tools

CRM Systems

Job description

Admissions Coordinator

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role

We are looking for a bilingual, sales-driven Admissions Coordinator to help prospective students enroll in career training programs.

This is a high-converting inbound sales role , not a customer support position. Most prospective students have already expressed interest in one of our programs—they simply need someone who can answer their questions, handle objections, and confidently guide them through the enrollment process.

You’ll be responsible for managing inbound inquiries, following up with warm leads, closing enrollments, and maintaining an organized sales pipeline. Success in this role comes from building trust quickly, creating urgency, and consistently converting inquiries into enrolled students.

Responsibilities

Student Enrollment & Sales

Answer inbound calls from prospective students in both English and Spanish. Follow up promptly with warm leads generated through website inquiries and referrals. Understand each student's goals and recommend the most appropriate training program. Explain program details, schedules, start dates, tuition, funding options, and enrollment requirements. Handle objections confidently and guide prospective students toward enrollment. Close enrollments during the initial call whenever possible.

Lead Management & Follow-Up

Maintain consistent follow-up through phone, email, and text until each lead reaches a final decision. Keep an organized pipeline and ensure no qualified lead is overlooked. Respond to inquiries quickly and maintain a strong sense of urgency.

CRM & Administration

Record all customer interactions accurately within the CRM. Maintain up-to-date lead records and enrollment status. Coordinate with internal teams to ensure a smooth onboarding experience for new students.

What Makes You a Strong Fit

You're confident selling over the phone. You know how to build rapport quickly and close conversations professionally. You enjoy helping people make important life decisions. You follow up consistently and never let warm leads go cold. You work independently and stay organized without constant supervision. You're comfortable handling objections and asking for the commitment.

Required Experience & Skills

• Must-Have Fluent English and Spanish (spoken and written).
• 2+ years of experience in Inside Sales, Admissions, Enrollment, Telesales, or a similar phone-based sales role.
• Proven experience closing sales over the phone.
• Strong objection-handling and negotiation skills.
• Excellent verbal communication and active listening skills.
• Comfortable working toward sales and enrollment targets.
• Experience using CRM systems to manage leads and customer interactions.
• Reliable internet connection and a quiet home office.
• Previous admissions or student enrollment experience.
• Experience selling education, training programs, healthcare services, or other consultative products.

Interview Process

Initial Recruiter Screening

Client Interview

Offer Stage

#LI-AG1